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Sunset Ford
St. Louis, MO
6,098 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 6,098 reviews
October 21, 2021
Usually very responsive, explains what needs to be done each time of service. No issues getting in for service. each time of service. No issues getting in for service. More
by DANDTSHEP
Verified CustomerEmployees Worked With
October 21, 2021
They were extremely helpful considering I was over 200 miles away contact with the service department I felt they wanted to help me out and quick service miles away contact with the service department I felt they wanted to help me out and quick service More
by rvepperly
Employees Worked With
Lonnie Pope, Tailor Barnes, Richard Saggio
October 21, 2021
Price quote for the repair was the price charged. Initially the wrong parts were ordered a phone conversation cleared up the issue. Business done the right way Initially the wrong parts were ordered a phone conversation cleared up the issue. Business done the right way More
by Servicefitter562
Employees Worked With
Doug Bauer
October 21, 2021
Keith was super nice and friendly. Super easy to work with and got me into the truck I wanted and NEEDED. Will be back to do more business in the future with and got me into the truck I wanted and NEEDED. Will be back to do more business in the future More
by 15.christensen.jacob
Employees Worked With
October 21, 2021
Great service .. great salesman .. was smooth transaction will buy from sunset again .. we are small plumbing company will buy from sunset again .. we are small plumbing company More
by SPLODZIEN
Employees Worked With
October 20, 2021
Good friendly stuff, needs all services men to be more knowledgeable than only the 65 years old advisor, who is the best when we got leak in their accomplishments of recall they didn’t able to do the reca knowledgeable than only the 65 years old advisor, who is the best when we got leak in their accomplishments of recall they didn’t able to do the recall in such proper manner,but the advisor did next day , means more delay and waste time to us &them. Thanks More
by Dr.saad2006
Employees Worked With
October 18, 2021
I’m always above and beyond pleased when I take my car in for service. The whole place seems to help out. Great atmosphere to say the least! for service. The whole place seems to help out. Great atmosphere to say the least! More
by CHADMORBER
Employees Worked With
Other Employees :
Sean Johns , Sydney Smith
October 18, 2021
Pete Heutel responded to my email via the dealership website in a most timely manner that resulted in expediting the resolution to the issue that I'd contacted him about. website in a most timely manner that resulted in expediting the resolution to the issue that I'd contacted him about. More
by lhdigiart
