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Sunset Ford
St. Louis, MO
6,170 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 6,170 reviews
Verified Customer
February 02, 2021
Hi Jim Evans was great. I was waited on quickly and he answered all my questions. He was very helpful and patient. My grandson came with me and he asked questions also. But Jim always treated me as the po answered all my questions. He was very helpful and patient. My grandson came with me and he asked questions also. But Jim always treated me as the potential buyer. I very pleased with my new SUV. I would recommend Jim to my friends and family. More
by marypogue1948
February 01, 2021
Our salesman Jim and the manager really helped us out in getting our truck purchased. They really wanted to make sure we were happy with our truck. getting our truck purchased. They really wanted to make sure we were happy with our truck. More
by steve@kienstra.com
January 31, 2021
I had not bought new car in 20 years,Kieth(salesman) was very informative with no high pressure tactics.Clinton (mngr)was very polite and before I went to dealership had kieth make a video of car,very nice very informative with no high pressure tactics.Clinton (mngr)was very polite and before I went to dealership had kieth make a video of car,very nice experience More
by WSCHOELCH
January 31, 2021
Another great transaction with Jim! Our second time buying a car from him. Process was easy and painless! Treff did a great job explaining all the financial information! buying a car from him. Process was easy and painless! Treff did a great job explaining all the financial information! More
by Cmwnstl
January 31, 2021
Service generally does a great job for me. They are efficient and keep me on track for all required scheduled service. I recommend Sunset Ford. efficient and keep me on track for all required scheduled service. I recommend Sunset Ford. More
by SWILLEYMO
Employees Worked With
Doug Bauer
January 31, 2021
Lonnie was wonderful to work with and she was extremely helpful. I look forward to working with her in the future and will be back for all my truck’s needs. helpful. I look forward to working with her in the future and will be back for all my truck’s needs. More
by JOKERST44
Employees Worked With
Lonnie Pope
January 31, 2021
My experience was good. Mike , my service advisor, was very friendly, and made me feel welcome. He listened to my concerns and explained everything that was covered in the servicing of my car. I will re very friendly, and made me feel welcome. He listened to my concerns and explained everything that was covered in the servicing of my car. I will return to sunset when my car needs service. More
by jenniesawyer
Employees Worked With
Michael Wilhite
January 31, 2021
Best service department I have been to in a long time. Will be back for other services in the future. The service department is friendly and welcoming to new customers. Will be back for other services in the future. The service department is friendly and welcoming to new customers. More
by Katiemmendoza
Employees Worked With
Doug Bauer
January 31, 2021
Lonnie always makes the service experience pleasurable. She cares about the customer and always pays attention to detail. Comfortable atmosphere to wait while our vehicle is being serviced She cares about the customer and always pays attention to detail. Comfortable atmosphere to wait while our vehicle is being serviced More
by bob92691
Employees Worked With
Lonnie Pope
