
Sunset Ford
St. Louis, MO
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Great experience with Cory. Very helpful and knowledgeable about his product. I would recommend Cory to anyone. Very helpful and knowledgeable about his product. I would recommend Cory to anyone. More
Cory was so helpful in getting me into just the right car for me and my growing family! He took the time to show me the ins and outs of every vehicle I was interested in. He worked closely with the finance s for me and my growing family! He took the time to show me the ins and outs of every vehicle I was interested in. He worked closely with the finance side to make sure my payments were exactly where I needed them to be. Thank you Cory! More

Everyone was super friendly and kind! They made the buying process less tedious and very quick and easy to understand! No trouble whatsoever or misunderstandings! They made the buying process less tedious and very quick and easy to understand! No trouble whatsoever or misunderstandings! More
Couldn’t have had a better experience than I did with Tony. Excellent salesman and got me the exact deal I wanted. Thanks again Tony! Tony. Excellent salesman and got me the exact deal I wanted. Thanks again Tony! More

Our experience at Sunset Ford was excellent. Tony Pizzella was a very knowledgeable, patient and well informed sales representative. We knew what we wanted to purchase and Tony made it happen qu Tony Pizzella was a very knowledgeable, patient and well informed sales representative. We knew what we wanted to purchase and Tony made it happen quickly and within our budget. From The time we called and Corey answered the phone all the way through the end of the process, when we spoke to their finance manager, everything was top Notch. Thank you Sunset Ford for a wonderful buying experience. Our son loves his new Bronco Sport. More
Service department is terrible, no communication . I had my car towed there for a recall. Couldn’t ever get them on the phone to discuss repairs. I called ford motor company and they tried calling as I had my car towed there for a recall. Couldn’t ever get them on the phone to discuss repairs. I called ford motor company and they tried calling as well without getting an answer 3 different times to explain to them what the procedure was. There was no action taken ever on this dealerships side. Ford motor company then asked me to have the car taken to another dealership for repairs. I had the car towed to another dealership and they called once it got there and said that sunset ford actually sent the car away without being put back together. They sent my car away without an oil pan and without the exhaust pipes etc … when I called and asked them they said they didn’t know the car was gone and they will get the part’s together for to pick up . Worst place to ever take your vehicle. Save yourself the headache and go somewhere else. This dealership is criminal and incompetent. They do not care about customer service or even so much as answering the phones. More
Sunset Ford service dept. will lie to you and mislead you and then overcharge you for their service. I brought my truck to their service dept. to have the PCM programmed to a will lie to you and mislead you and then overcharge you for their service. I brought my truck to their service dept. to have the PCM programmed to a valve body I installed in my transmission and after several attempts of trying to get it to work they told me I needed a new transmission and wanted to charge me approx. $9,000. I could have had this done at a local transmission shop for half that price. My truck worked fine for 4 years and had an occasional funny shift at a certain RPM range which was annoying after 4 years, so I did a lot of research and replaced the valve body and lead frame. The only thing Sunset Ford was supposed to do was program the PCM to the new parts. They couldn't even get that right. Then they tell me I need a new transmission. I'm not buying it. Warning: Do not go to this dealership for service unless you want to get lied to and ripped off. More

Mike was very easy to work with and knowledgeable. He was able to close the deal! He was able to close the deal! More
The sales men was great the process was simple and easy and the customer service was great 👍 and the customer service was great 👍 More