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Sunset Ford
St. Louis, MO
6,134 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 6,134 reviews
December 22, 2020
Everyone was so helpful and worked really hard on getting my vehicle back and running. I really appreciated all that had to be done to get completed. my vehicle back and running. I really appreciated all that had to be done to get completed. More
by masaucier1
Verified Customer
December 21, 2020
Bought my 2nd car here in 6 months. The service Manager Howard is awesome to work with so is all the sales people and finance! They’ve worked to get me the best deal possible and get me the best deal on Howard is awesome to work with so is all the sales people and finance! They’ve worked to get me the best deal possible and get me the best deal on my trade in! Such a great experience highly recommended! More
by cbilbrey22
December 20, 2020
we did not have to wait for a salesman. They made us feel important. Took care of us. Second time we purchased from this dealer. important. Took care of us. Second time we purchased from this dealer. More
by SSTU126
December 20, 2020
Bob Edwards, was very pleasant and explained all work that was done to my car. When I came to pick up my car, he didn’t make wait and had me in and out fast. that was done to my car. When I came to pick up my car, he didn’t make wait and had me in and out fast. More
by tf.bunton
Employees Worked With
Bob Edwards Jr.
December 19, 2020
They made it really easy to buy my first car. They got me a great rate and a good deal. I highly suggest coming to sunset, they are very friendly and helpful. a great rate and a good deal. I highly suggest coming to sunset, they are very friendly and helpful. More
by Christian Flamm
December 19, 2020
Mike Geraghty made the whole car buying experience stress free and easy. I was extremely impressed with his superior customer service. I've heard great things about Sunset Ford, and now I'm happy to say what free and easy. I was extremely impressed with his superior customer service. I've heard great things about Sunset Ford, and now I'm happy to say what I've heard is true! More
by Brad
December 19, 2020
The people I dealt with were kind and courteous. They need a more precise way to put people in line for service, we are standing around not sure who is going to wait on us. Not happy with repair. Gave need a more precise way to put people in line for service, we are standing around not sure who is going to wait on us. Not happy with repair. Gave me back vehicle without making sure issue was fixed, still have same problem, have to take back again. Wasting my valuable time! More
by StuartM
Employees Worked With
December 18, 2020
The service department could not have been better. I just had a small issue. The service advisor look at the problem. He grabs some parts and installed them and I was on my way in 15 minutes. I did not have had a small issue. The service advisor look at the problem. He grabs some parts and installed them and I was on my way in 15 minutes. I did not have an appointment Great customer service. More
by mikvo2256
Employees Worked With
December 17, 2020
Was in and out quick. Staff was great to work with and communicated everything honestly and fairly. They explained what needed to be done and followed through with their plan quickly. Would 100% recommend communicated everything honestly and fairly. They explained what needed to be done and followed through with their plan quickly. Would 100% recommend. More
by FSYOU2013
Employees Worked With
Doug Bauer
