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Sunset Ford

St. Louis, MO

4.8
6,149 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,149 reviews

December 13, 2020

I never have a bad experience at Sunset Ford. My service advisor always keeps me up to date and I never feel any pressure. I feel very comfortable going to Sunset. More

by jross12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wilhite
Dec 14, 2020 -

Sunset Ford responded

Thank you for your business. See you next time!

December 13, 2020

I’ve bought from Sunset before, never had any complaints about them! My father bought from them years ago! Just wish it would have went a little faster with the paperwork!! More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Sunset Ford responded

Thank you for the feedback, Robert! Our team appreciates your business, and we hope you are enjoying your vehicle. We hope to have the chance to work with you again!

December 13, 2020

Tim was great. Remembered the car and features I was looking for and contacted me back to say they had an SUV that included the features I wanted. Fairly painless, relaxing buying experience. Bit of a More

by Bwalser9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff LaPlant
Dec 14, 2020 -

Sunset Ford responded

Thank you so much for sharing your experience with us, and congrats on your vehicle! We appreciated the chance to earn your business. Our team is here for any future needs!

December 12, 2020

Keith and Justin were great. The Heutel family has always provided great deals on any of our vehicle needs. I will never buy a car from anywhere else. Thanks again for another great buying experience. More

by JOSHUA.STEELE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Heutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Boerding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Sunset Ford responded

Congratulations on your newest purchase! Our team enjoyed working with you again, and we appreciate your repeat business. Thank you for your business. We look forward to your next visit with us!

December 12, 2020

Huge thank you to Tony Pizzella for dealing with me and all of my mishaps today. I am the proud owner of a 2020 Ford Fusion More

by Emily loyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Pizzella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Sunset Ford responded

Congratulations on the purchase of your Fusion! Thank you for your business. See you next time!

December 11, 2020

Pleased with my new 2020 SRW 4X4 Crew cab XLT 160” WB Pleased with my new 2020 SRW 4X4 Crew cab XLT 160” WB Styleside 6.7 Liter Power Stroke V8 Diesel with 10 Speed Automatic Truck More

by HUNTRU14
Recommend Dealer
Yes
Employees Worked With
Pete Heutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Sidberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Pizzella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Wood
Dec 14, 2020 -

Sunset Ford responded

Thank you so much for the great rating! We are glad to hear that you are enjoying your truck, and we wish you all the best!

December 11, 2020

I couldn’t have had a better experience than Sunset provided to me and my vehicle. Sunset Ford is my go to dealer when my vehicle needs service. More

by larryb38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wilhite, Bill Hubble
Dec 14, 2020 -

Sunset Ford responded

Thank you for taking the time to share this with us, Larry! It was a pleasure working with you, and we appreciated the chance to earn your business. Come back and see us!

December 10, 2020

Brian goes above and beyond for his clients. I ordered a part from out of state then called with a few questions once I received it. He provided answers and I didn’t feel like he was rushing me off the pho More

by Stephanie.wilcoxson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Noeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2020 -

Sunset Ford responded

We appreciate you taking the time to leave us a review of your visit, Stephanie! So happy to hear that Brian was able to help. Thank you for choosing Sunset!

December 10, 2020

Having a mobile fleet for our vehicles has been a real convenience and working with Neil has been a real pleasure, we will be using you to service our fleet from here on out, thanks again for the prompt a More

by MWIEGERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2020 -

Sunset Ford responded

Thank you so much for the feedback! We are very lucky to have Neal on our team, and we are glad to hear that he has provided you top-notch service. We appreciate your business and look forward to our next visit!

December 10, 2020

Excellent and Friendly Staff! Jennifer Kelly was efficient and extremely professional and was easy to work with! I will be back for sure to have my vehicle serviced with her. More

by DANAB614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Kelly
Dec 11, 2020 -

Sunset Ford responded

Thank you for the outstanding review and for choosing Sunset Ford! It was wonderful working with you, and we look forward to your next visit!

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