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Sunset Ford
St. Louis, MO
6,150 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 6,150 reviews
November 28, 2020
Had some issues, sunset ford guys took care of it, notified me in a timely manner, and handled all of the warranty / insurance paperwork for me. Great experience overall, would highly recommend sunset notified me in a timely manner, and handled all of the warranty / insurance paperwork for me. Great experience overall, would highly recommend sunset for anyone needing work done. Additionally, I will make a point to purchase my next vehicle at sunset. More
by sloreaux95
Verified Customer
November 28, 2020
Jim Wagstaff was great to work with. Business guy had no Jim Wagstaff was great to work with. Business guy had no personality at all. It’s almost like I was bothering him. I did not buy his warranty so tha Jim Wagstaff was great to work with. Business guy had no personality at all. It’s almost like I was bothering him. I did not buy his warranty so that may of upset him. Didn’t see or talk to anyone from the management side of things. Overall I was happy with the whole thing as Jim went out of his way to see we had whatever we needed. More
by GBLACKOR33
November 28, 2020
Had a great conversation with tim about the upcoming Bronco sport. He sent over a video of the training model you had at the store and gave me some important info in helping me decide what to go with. Bronco sport. He sent over a video of the training model you had at the store and gave me some important info in helping me decide what to go with. Will be checking it out in person soon and decide if I want to order one . More
by Lance Stewart
Employees Worked With
November 27, 2020
From beginning to end, we were welcome and all questions were answered. We were in and out with a new car in a few hours. were answered. We were in and out with a new car in a few hours. More
by hildifonstook
November 27, 2020
Took great care of my car. Kept me informed. Great customer service. The technician went above expectations and also the advisor wAs exceptional. Thanks for all you do. customer service. The technician went above expectations and also the advisor wAs exceptional. Thanks for all you do. More
by memaysclm@yahoo.com
Employees Worked With
Greg Myers, Mike Konersmann
November 26, 2020
Mike K. was very considerate, helpful, and knowledgeable about everything going on. A couple of hiccups were resolved without any issues. Very patient as well. about everything going on. A couple of hiccups were resolved without any issues. Very patient as well. More
by kurtsamuels
Employees Worked With
Mike Konersmann
November 26, 2020
This is my fourth vehicle purchase at Sunset Ford. Staff is always quick to respond, courteous and friendly. No hassle and no BS with negotiations. is always quick to respond, courteous and friendly. No hassle and no BS with negotiations. More
by PATMC
November 26, 2020
This is our 2nd car we purchased from Sunset. Cory, our salesman, was excellent. He answered our questions, helped us understand the car functions. Everyone at Sunset was very helpful. salesman, was excellent. He answered our questions, helped us understand the car functions. Everyone at Sunset was very helpful. More
by ksk0955
