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Sunset Ford

St. Louis, MO

4.7
5,780 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 5,780 reviews

July 25, 2018

THE BEST!!!! This is the second new car purchase from Sunset. Both times I've worked with Mike Geraghty, not that I had to do any work. Mike is always a pleasure More

by KAM65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Geraghty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lonnie Pope
Jul 26, 2018 -

Sunset Ford responded

Thank you so much for the outstanding review! We aim to build long-term relationships with our customers, and we’re very pleased to know that we’ve had the opportunity to work with you on several different occasions. Our team always enjoys working with your family, and we are here for any future needs. We are here for any future needs!

July 24, 2018

Excellent Service and Helpfulness Lonnie Pope consistently goes above and beyond to help me almost as soon as I walk into the service area. Even when she is busy she is still friendly More

by jjansson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lonnie Pope
Jul 25, 2018 -

Sunset Ford responded

We always encourage our employees to go above and beyond for our customers, and we’re so happy that Lonnie did just that! Our team truly appreciates your repeat business, and we are here for any future needs. We look forward to your next visit!

July 24, 2018

Easy Process We recently bought a used Explorer and Dan was great to work with! There was no pressure and he was super friendly and very helpful without being "in More

by Kmpost
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Dopuch
Jul 25, 2018 -

Sunset Ford responded

Thank you so much for sharing this with us, and congratulations on your Explorer! It is great to hear that Dan provided you with an outstanding experience. Our team hopes to have the chance to work with you again! Enjoy and welcome to the family!

July 24, 2018

Dan was Great, Financial Officer Cold Dan Dopuch gets 5 STARS!!! Your Financial Officer (Don't know his name, his signature is illegible on the contract) is why we gave 4 stars up above. More

by 2012 Ford Explorer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
You'll have to look up who filled out he financial papers for us, we don't member and his signature is just a scribble., Dan Dopuch
Aug 06, 2018 -

Sunset Ford responded

Thank you so much for taking the time to share this with us. We are so happy to hear that Dan provided you with an outstanding buying experience and helped you find the perfect vehicle. It is disappointing to hear that you weren’t fully satisfied with your finance experience, and we would like to speak with you to address any concerns and answer any questions you may have. Please reach out to General Manager, Pete Heutel at (314) 467-1148.

July 24, 2018

Awesome dealership Loved the dealership very clean in very helpful staff everyone said hi or do you need help very painless process in and out I would highly recommend t More

by Curtis314
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Treff LaPlant, Bach Mcateer
Jul 26, 2018 -

Sunset Ford responded

Thank you so much for the fantastic review and your recommendation! Our team truly enjoyed working with you, and we are so happy to hear that they provided you with the service you deserved. We wish you the best, come back and see us!

July 21, 2018

Car buying is definitely made easy! This is my second new car from Sunset Ford and I will come back again when it is time to buy another new car. The whole car shopping experience was m More

by Kathy L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Hebrank
Jul 23, 2018 -

Sunset Ford responded

We truly appreciate you taking the time to write a review of your positive experience with us, and we can’t thank you enough for your recommendation and repeat business. We look forward to helping you out in the future in any way we can.

July 20, 2018

Great Experience! From the moment I walked in the door I was impressed with the service. They knew exactly the vehicle I wanted to see and had me there within minutes. More

by Itsjustme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff LaPlant, Cynthia O’Connor
Jul 23, 2018 -

Sunset Ford responded

This is wonderful to hear! It is always our goal to get our customers behind the wheel of the perfect vehicle, and we can't thank you enough for giving us the chance to earn your business. We wish you all the best, and we are here for any future needs!

July 19, 2018

quick and easy Treff, made that final part of buying a vehicle very pleasant for me (finance). Pleasant, professional, and just easy to work with. Very grateful for More

by Mgoody
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Geraghty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff LaPlant
Jul 20, 2018 -

Sunset Ford responded

Your comments keep us motivated and working hard for all our guests! Glad you enjoyed your experience working with Mike. We truly appreciate you traveling so far to come to see us! Take care!

July 19, 2018

Very happy and satisfied! Sunset had the car we were looking for. Our Salesman, Jim Wagstaff, was friendly, informative and congenial. He explained the details of the cars op More

by Gonzo63
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff LaPlant
Jul 20, 2018 -

Sunset Ford responded

We truly appreciate you taking the time to write a review of your positive experience with us, and we can’t thank you enough for your referrals and business. We look forward to helping you out in the future in any way we can.

July 18, 2018

Exceptional Salesman This car buying experience was deeply satisfying due in no small part to the down to earth salesmanship of Craig Hebrank. His ability to tune into my More

by Shelby-Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Hebrank
Jul 19, 2018 -

Sunset Ford responded

Thank you so much for your kind words and recommendation! Our team truly enjoyed working with you, and we appreciated the opportunity to earn your business. We hope you enjoy your new vehicle for many years. Welcome to the family!

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