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Sunset Ford

St. Louis, MO

4.8
6,151 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,151 reviews

February 19, 2019

Excellent Buying Experience This was my first time ever purchasing a brand new vehicle and it could not have been a better experience. Brad Dostal worked with me for hours trying More

by rlafrance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Sidberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Schrijver, Brad Dostal
Feb 19, 2019 -

Sunset Ford responded

Thanks for sharing your story! We pride ourselves on providing each of our customers with top-notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time!

February 18, 2019

Service was what I wanted. Our salesman was not pushy which was exactly what I wanted, this was a big factor that led us to buying our vehicle at Sunset Ford. More

by scarby23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2019 -

Sunset Ford responded

Thank you so much for the outstanding review! Your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

February 18, 2019

Great Experience at Sunset Ford Jim Wagstaff helped me buy a purchased a 2014 Jeep Grand Cherokee which was a great experience. Jim was very knowledgeable about the jeep as well as t More

by Dan
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Schrijver
Feb 19, 2019 -

Sunset Ford responded

Hello Dan, and congratulations on your new vehicle! Thank you so much for your kind words and recommendation! We look forward to working with you in the future.

February 16, 2019

Bach McAteer was a pleasure to work with at this dealership. Bach McAteer was very nice and patient during our evaluation of used vehicles. Bach was great in listening to our questions and concerns and he took More

by Satisfied Customer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bach Mcateer
Feb 18, 2019 -

Sunset Ford responded

We do our best to provide excellent customer service and excellent quality, and we're glad to hear that your experience reflected this. Thank you for giving us the chance to earn your business, our team hopes to work with you again!

February 15, 2019

Jim Wagstaff did a fantastic job finding the car I wanted. Jim Wagstaff did a fantastic job to find the car that was right for our family. We gave him a make, model and price range and he was able to find tha More

by Helmet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2019 -

Sunset Ford responded

Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your vehicle! We hope that you love it and enjoy it to the fullest. Please let us know if there is anything more that we can do, and we'll see you next time!

February 14, 2019

Great and Painless Experience As we all know, car shopping can be a daunting experience. Mike Geraghty made the process as painless, stress-free, and transparent as possible. He More

by Jeffrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Geraghty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Schrijver
Feb 14, 2019 -

Sunset Ford responded

Hi Jeffrey, and thank you for your feedback! We’re happy to hear about your great experience with our team, and truly appreciate you giving us the chance to help you find a great vehicle. We look forward to helping you out in the future!

February 14, 2019

friendly and quick service in the sales and finance dept. The dealership personal all where friendly and made my daughters first vehicle purchase a great experience. we will differently recommend to our famil More

by ford guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Sidberry, Casey Fowler, Treff LaPlant, John Peterson
Feb 18, 2019 -

Sunset Ford responded

It is great to read such wonderful comments about your recent experience with us! We truly appreciated you giving our team the chance to earn your business, and we hope your daughter enjoys her vehicle for many years! Thank you so much for choosing Sunset Ford!

February 13, 2019

Great Experience My wife and I have worked with Sunset Ford in the past and have been very pleased with the service and in particular working with Perry Webb. We cont More

by greg2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Boerding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Perry Webb, Treff LaPlant
Feb 14, 2019 -

Sunset Ford responded

We truly appreciate you taking the time to write a review of your positive experience with us, and we can’t thank you enough for your repeat business. We look forward to helping you out in the future in any way we can.

February 13, 2019

Amazing to work with 5 star service from start to finish. I worked with Keith Boerding which he took the time to show me several trucks. After going to 4 other dealershi More

by twear24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Boerding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2019 -

Sunset Ford responded

Hello and thank you so much for your kind words and recommendation! It was truly a pleasure having you here, and we look forward to working with you in the future. Enjoy your truck!

February 12, 2019

The Sunset Body Shop is Second to NONE I was very confused about the process of getting my truck fixed after my fender bender so I wanted to take my truck to two places that were preferred More

by KenWill01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Folk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Tuha, Debbie Espey, Jennifer Kelly, Jonathan Dove, Johnny Laberta, John Wintergalen, Terry Lattimer, John White, Matt Shearer
Feb 13, 2019 -

Sunset Ford responded

Thank you so much for taking the time to share this with us! We hate to hear about the accident you had, but we are pleased to know that our team was able to help you get back behind the wheel. It was truly a pleasure working with you and we are here for any future needs. Come back and see us again!

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