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Sunset Ford

St. Louis, MO

4.8
6,151 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,151 reviews

January 24, 2019

Great experience : Our experience dealing with Dan Dopuch was excellent. The entire staff was an excellent experience and I would recommend Dan and sunset ford t More

by Nickel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Dopuch, Treff LaPlant
Jan 25, 2019 -

Sunset Ford responded

Thank you for the review and recommendation. It was such a pleasure working with you, and we wish you all the best. We appreciate your business and are here for any future needs!

January 21, 2019

Positive car buying experience My experience at Sunset Ford and with my salesman, Jim Wagstaff, was positive! I had been looking for a small SUV to replace my 19 year old van. My More

by ktmklady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Bollinger
Jan 22, 2019 -

Sunset Ford responded

Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your vehicle! We hope that you love it and enjoy it to the fullest. Please let us know if there is anything more that we can do, and we'll see you next time!

January 21, 2019

Great communication, great support and great deal. Ryan did a great job of answering all my questions and helping me decide on my new F150. He worked with me on selecting the accessories that will work More

by dsmayo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Bladdick
Jan 22, 2019 -

Sunset Ford responded

Thanks for sharing your story! We pride ourselves on providing each of our customers with the outstanding service they deserve. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time!

January 21, 2019

F150 Purchase Sunset Ford and my salesman Brad Dostal made this purchase the most memorable and easiest out of all my cars I've bought. Only if I could have met Bra More

by RolandXLT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Wood, Brad Dostal
Jan 22, 2019 -

Sunset Ford responded

It is great to read such wonderful comments about your recent experience with us! Thank you so much for choosing Sunset Ford!

January 20, 2019

New Explorer They were ok at best. Started out to buy a 2018 Explorer but did not have what I wanted. Closest thing was a Demo with over 6000 miles and they tried More

by Sbrb80
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Treff LaPlant, Angelica Martin
Jan 21, 2019 -

Sunset Ford responded

Hello, and thank you for taking the time to share your experience. Please know that it is always our goal to help each of our customers find the perfect vehicle, and I sincerely apologize for the experience you had. I would like the chance to speak with you so I can discuss your visit and correct any issues. At your earliest opportunity, please contact me 314-467-1148. – Thank you, General Manager, Pete Heutel

January 19, 2019

Keith was very professional My buying experience was excellent. I am a no nonsense buyer and The negotiations paperwork and preparation of the vehicle was exactly as expected. T More

by Gerry57
Customer Service
Recommend Dealer
Yes
Employees Worked With
Keith Boerding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2019 -

Sunset Ford responded

Thanks for sharing your story! We pride ourselves on providing each of our customers with top-notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time!

January 18, 2019

Dan Dopuch Dan was great. We were very happy with the sales, service and finance process. Dan made this normally stressful experience into a pleasure. Thanks Dan More

by Gamsam2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Dopuch, Treff LaPlant, Kyle Paubel
Jan 21, 2019 -

Sunset Ford responded

This is great to hear! We are so lucky to have Dan on our team, and we are proud to know that he made your visit outstanding. Thank you for giving us the chance to earn your business, and congratulations on your new vehicle. Our team wishes you many happy, safe miles, and we are here for any future needs!

January 18, 2019

Wonderful Experience Everything was great from beginning to end. I wouldn’t have gone anywhere else. Brad was so helpful, professional, and knowledgeable. He helped us fin More

by MattR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Dostal
Jan 21, 2019 -

Sunset Ford responded

Thank you so much for taking the time to leave us a review! It was such a pleasure having you here, and we are happy to know that Brad made your visit top-notch. Thank you for giving us the opportunity to work with you, welcome to the Sunset Ford family!

January 18, 2019

Excellent customer service, great deal! Had a great experience purchasing my 2015 Chevy Silverado from Sunset Ford. Keith and Jason were very personable and went the extra mile to make me fe More

by james sargeant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Boerding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Schrijver
Jan 21, 2019 -

Sunset Ford responded

Hi James! It is great to read such wonderful comments about your recent experience with us! Thank you so much for choosing Sunset Ford!

January 17, 2019

A very satisfying experience Mike was very helpfull iI had totaled my car and only had 1 day on the rental Mike made sure I got the car I wanted. I was pressed for time abd had to More

by Satisfy customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Geraghty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2019 -

Sunset Ford responded

Thank you for taking the time to share your experience with us! We are so sorry to hear about your car accident, and we are very pleased to know that Mike was able to help get you into a new car. Our team wishes you many happy miles, and we are here for any future needs! Welcome to the family!

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