Sunset Ford

Doug Sucher- Best of the best Not sure where to start other than it started with a distraught call on my end, to the service department at Sunset Ford. I was blessed that day to ge Not sure where to start other than it started with a distraught call on my end, to the service department at Sunset Ford. I was blessed that day to get Doug on the phone. I had never met Doug, never spoke with him and all he knew was I had purchased a Ford that was having issues with the engine when it should not be. After a long discussion, him hearing me out and truly listening,he told me he did not feel hopeful that the outcome would be what we wanted but he would take it on and go to bat for us. This man never waivered, we would receive phone calls daily to update us, even when the news was not good, he continued to fight for us. In the end Doug did just as he promised and did not give up on our cause! Ford eventually and finally decided to put a new engine in our vehicle...Im still not sure if they agreed with Doug or were just tired of hearing from him (lol), but none the less this man went above and beyond in every way imaginable. He restored our belief that at times with the right person in your corner, the right and just outcome can and will prevail. Thank you Doug, you truly are a gem of a man! Dean and Lisa Peters Now on to an email to the owners of Sunset Ford More

Pressure-less Customer Service-More Casey was very accommodating and we did not feel pressured into making any decisions. Any request we had or change was met with "that's fine" or "no Casey was very accommodating and we did not feel pressured into making any decisions. Any request we had or change was met with "that's fine" or "no problem". Casey went out of his way to make sure everything was in order before we left with our new car. Answered all of our questions in detail and without hesitation. Donna was very helpful and made sure everything was coordinated very well between Costco and Casey. Tim in the parts department ordered our cargo cover and it arrived by the time we were finished with all of our paperwork, which we thought was a great customer focused extra. Jason was fun to work with, answered all of our question in detail and advised us appropriately. This was our first experience buying a car from Sunset after buying many other Fords from Sinclair. Top notch dealership. More

Great Place to Buy a Truck I went in hoping I could get the truck I wanted for something close to a certain price. Tim actually came in below that price before I even said anyt I went in hoping I could get the truck I wanted for something close to a certain price. Tim actually came in below that price before I even said anything. He also helped me get the accessories I wanted before I took possession of the truck, so it was totally ready to go for me. He even made sure that the financing I wanted through my credit union was set up and ready. It was a very relaxed experience - no pressure whatsoever and Tim and Jason were able to answer all of my questions very thoroughly. More

Can't Say Enough About Sunset Keith made my first car buying experience a breeze. No pressure or fast talking, everything was about finding a car that fit my needs. The entire proc Keith made my first car buying experience a breeze. No pressure or fast talking, everything was about finding a car that fit my needs. The entire process was laid back, I'll definitely be back in the future. More

Randy Bollinger Randy was a big help. Very thorough and professional. We will go to him again when we have to get another car for our sons. Thanks again, Randy. Randy was a big help. Very thorough and professional. We will go to him again when we have to get another car for our sons. Thanks again, Randy. Larry Toenjes More

Easy! Great experience @ Sunset Ford! Jim Wagstaff helped my wife and I find a new to us family car. He was friendly and informative. He was extremely pa Great experience @ Sunset Ford! Jim Wagstaff helped my wife and I find a new to us family car. He was friendly and informative. He was extremely patient with us and I appreciate that the most. Jason in finance was great as well. Easy to deal with, went over everything with me to make sure I understand. Next time you are in the market for a vehicle go to Sunset Ford and ask for Jim, you won't regret it. More

One Satisfied Customer Jim Wagstaff helped me find a pre-owned vehicle and I got a great deal. if there were any problems, with the car, he would be very transaparent with Jim Wagstaff helped me find a pre-owned vehicle and I got a great deal. if there were any problems, with the car, he would be very transaparent with me. I am totally satisfied and I will recommend him to all of my friends and reliatives. Jim, you are the best!!!! More

Auto Body Shop * Debbie Espey in body shop is friendly, professional and a quick problem solver. After auto body repair she even helped us coordinate mecanical work * Debbie Espey in body shop is friendly, professional and a quick problem solver. After auto body repair she even helped us coordinate mecanical work with service department on our other vehicle. * Jennifer in body shop is also friendly, professional and quick * Brett in service was also firendly, quick and professional. He knew we could not be without our vehicle for long and did his best to get our car fixed and and back to us within 1-1/2 days. We will only use Sunset Ford moving forward because of Debbie and Brett. More

Bach has to be the best car salesman out there! This man was the best person that I have ever purchased a car from. Bach was so polite and thoughtful in the whole experience .He should train other d This man was the best person that I have ever purchased a car from. Bach was so polite and thoughtful in the whole experience .He should train other dealers on his style of salesmanship! More