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Sunset Ford

St. Louis, MO

4.8
6,144 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,145 reviews

June 30, 2018

Best car buying experience we’ve EVER had!!! My advice to anyone in the St. Louis area and looking to purchase a vehicle, do yourself a favor and go to Sunset Ford FIRST! I wish we had, it would More

by Couldn’t Be Happier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wesley, Treff LaPlant
Jul 02, 2018 -

Sunset Ford responded

We truly appreciate you taking the time to write a review of your positive experience with us, and we can’t thank you enough for your recommendation and business. We always encourage our employees to go above and beyond for our customers, and we’re so happy that our staff did just that for you. Thank you again for choosing Sunset Ford, we hope to work with you again soon!

June 30, 2018

Success Knew what we wanted and Cory delivered. The process always seems to take longer than I expect when buying a vehicle, but this time it went smoothly an More

by Only Fords
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Pupillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2018 -

Sunset Ford responded

Thank you for the great review and congratulations on your new vehicle! We truly enjoyed working with you, and it is great to hear that Cory made your visit here top-notch. Our team is here for any future needs, come back and see us again!

June 29, 2018

Looking for a special car sent me to Sunset Ford. I had been looking for a pre-owned, gently used Ford Explorer Sport. I searched for a month for the car that had just the correct equipment I was look More

by stpetersguy47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2018 -

Sunset Ford responded

Thank you so much for sharing this with us! We are so happy to hear that Jim made your visit here outstanding and helped you find the Explorer you were searching for. We truly appreciated the chance to earn your business, and we hope to work with you again in the future. Welcome to the family!

June 28, 2018

Great experience I found my vehicle on line and decided to travel to Sunset Ford for a test drive. I was promptly and professionally greeted by Allan. He provided me w More

by Bmayer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Straub, Allan Holley
Jun 29, 2018 -

Sunset Ford responded

Thank you for the great review, and congratulations on your new F-250! We are so happy to hear that Allan provided you with the service you deserved, and we appreciated you giving our team the chance to earn your business. Our team is here for any future needs, and we hope to work with you again!

June 28, 2018

Smooth Process Everything about my car buying experience was smooth! From test driving to negotiations and finance, the process was simple. The manager for the day e More

by abrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Treff LaPlant, Brad Dostal
Jun 29, 2018 -

Sunset Ford responded

We truly appreciate the positive feedback on your experience with us. We hope you’ll share your experience with others, and we look forward to your next visit!

June 28, 2018

A small dent and scratch brought me to Sunset I had a small dent and scratch on my 2017 explorer and stopped by to get an estimate from Sunset. I had the pleasure of talking with Debbie Espey who More

by TD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Espey
Jun 29, 2018 -

Sunset Ford responded

Thank you so much for the great review! We are very lucky to have Debbie on our team, and we are happy to know that she provided you with the service you deserved. Your comments keep us motivated and working hard for all our guests, and we hope to be of assistance to you again!

June 28, 2018

Great Experience We had a great experience with Craig Hebrank he was fantastic to work with. He let us test drive some cars and then when we decided on a car he locat More

by debbie and larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Sidberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Hebrank
Jun 29, 2018 -

Sunset Ford responded

Thanks for sharing this with us! It is always our goal to find the perfect vehicle for our customers and we are so pleased to hear that the team did just that. Thanks again for choosing us and we hope to see you again next time!

June 27, 2018

Awesome Experience We have purchased five vehicles over the last few years, and we always go to Sunset Ford, and this time was no different. Everyone involved was extre More

by clark0147
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Sidberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Wood, Jason Schrijver
Jun 28, 2018 -

Sunset Ford responded

We truly appreciate you taking the time to write a review of your positive experience with us, and we can’t thank you enough for your referrals and repeat business. We look forward to helping you out in the future in any way we can.

June 26, 2018

Easy buying experience Purchased a new mustang GT. Sunset ford and Cory our salesman went above and beyond for us. We wanted a specific color and option package, other deale More

by Riley mustang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Sidberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Pupillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Schrijver
Jun 27, 2018 -

Sunset Ford responded

Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your Mustang! We hope that you love it and enjoy it to the fullest. Please let us know if there is anything more that we can do and we'll see you next time!

June 26, 2018

Got me in a brand new car with messed up credit really went Howard wood was awesome he satisfied some of the pickiest ppl. He was even great with entertaining my 8 yr old. He got me into a brand new car for jus More

by Bmoore2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Treff LaPlant, Howard Wood
Jun 27, 2018 -

Sunset Ford responded

Thank you for the fantastic review, and congratulations on your new car. We are very lucky to have Howard, and it is great to hear that he made your visit top-notch. Our team enjoyed having you here and we hope to work with your family again. Enjoy your car!

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