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Sunset Ford

St. Louis, MO

4.8
6,170 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly ...
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,170 reviews

July 05, 2018

Great Salesman First I worked with Cynthia, who was very helpful, but ended up with Craig Hebrank to buy my new Ford Escape SEL. Never did I feel any pressure from More

by Debi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hebrank, Cynthia O’Connor
Jul 06, 2018 -

Sunset Ford responded

Thanks for sharing your story! We pride ourselves on providing each of our customers with top-notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time!

July 03, 2018

Great service Mike was very accommodating and helpful when I needed to get a new set of wheels. He was very easily reachable and would respond promptly. I would hig More

by Hudson731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Geraghty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2018 -

Sunset Ford responded

This is wonderful to hear! Customer satisfaction is very important to us, and we couldn't be happier to know that Mike provided you with the top-notch service you deserved. We appreciated the chance to earn your business and your recommendation. Our team is here for any future needs!

July 02, 2018

Went in for an oil change and ended up with a newer truck. Mike Geraghty was my pre owned sales men on my last truck. Great guy not pushy at all when it comes to a newer vehicle. That’s why I returned again. More

by Justin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Geraghty
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2018 -

Sunset Ford responded

We aim for excellence, and we’re thrilled to hear that you had a fantastic experience with Mike and our team. Thank you for business, we look forward to a long relationship with you!

July 02, 2018

Excellent Service! After going to Sunset ford and talking with Craig on a vehicle I was informed I could not do it without a co-signer. Brought my dad in to help me abou More

by Desiree96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Sidberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff LaPlant, Jason Schrijver, Craig Hebrank, Chelsey Chambless
Jul 03, 2018 -

Sunset Ford responded

Thanks for sharing your story! We pride ourselves on providing each of our customers with top-notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time!

July 01, 2018

Great Experience Allen was very helpful and professional in helping me find the truck I was looking for. He went above and beyond my expectations. Thank you. More

by RS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Sidberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Schrijver, Allan Holley
Jul 02, 2018 -

Sunset Ford responded

We always encourage our employees to go above and beyond for our customers, and we’re so happy that our staff did just that! Thank you for choosing Sunset Ford, come back and see us again!

June 30, 2018

Best car buying experience we’ve EVER had!!! My advice to anyone in the St. Louis area and looking to purchase a vehicle, do yourself a favor and go to Sunset Ford FIRST! I wish we had, it would More

by Couldn’t Be Happier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wesley, Treff LaPlant
Jul 02, 2018 -

Sunset Ford responded

We truly appreciate you taking the time to write a review of your positive experience with us, and we can’t thank you enough for your recommendation and business. We always encourage our employees to go above and beyond for our customers, and we’re so happy that our staff did just that for you. Thank you again for choosing Sunset Ford, we hope to work with you again soon!

More
June 30, 2018

Success Knew what we wanted and Cory delivered. The process always seems to take longer than I expect when buying a vehicle, but this time it went smoothly an More

by Only Fords
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Pupillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2018 -

Sunset Ford responded

Thank you for the great review and congratulations on your new vehicle! We truly enjoyed working with you, and it is great to hear that Cory made your visit here top-notch. Our team is here for any future needs, come back and see us again!

June 29, 2018

Looking for a special car sent me to Sunset Ford. I had been looking for a pre-owned, gently used Ford Explorer Sport. I searched for a month for the car that had just the correct equipment I was look More

by stpetersguy47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2018 -

Sunset Ford responded

Thank you so much for sharing this with us! We are so happy to hear that Jim made your visit here outstanding and helped you find the Explorer you were searching for. We truly appreciated the chance to earn your business, and we hope to work with you again in the future. Welcome to the family!

June 28, 2018

Great experience I found my vehicle on line and decided to travel to Sunset Ford for a test drive. I was promptly and professionally greeted by Allan. He provided me w More

by Bmayer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Straub, Allan Holley
Jun 29, 2018 -

Sunset Ford responded

Thank you for the great review, and congratulations on your new F-250! We are so happy to hear that Allan provided you with the service you deserved, and we appreciated you giving our team the chance to earn your business. Our team is here for any future needs, and we hope to work with you again!

June 28, 2018

Smooth Process Everything about my car buying experience was smooth! From test driving to negotiations and finance, the process was simple. The manager for the day e More

by abrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Treff LaPlant, Brad Dostal
Jun 29, 2018 -

Sunset Ford responded

We truly appreciate the positive feedback on your experience with us. We hope you’ll share your experience with others, and we look forward to your next visit!

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