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Sunset Ford

St. Louis, MO

4.8
6,269 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,269 reviews

August 15, 2018

First Used care experience Used car for my daughter. First time buying a used car here. Easy process. And they fixed all the items I requested to have fixed. More

by NO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2018 -

Sunset Ford responded

Thank you for taking the time to share your experience with us! We are so happy to hear that you had a top-notch experience, and we hope your daughter enjoys her vehicle. Let us know if there is anything more we can help you with! Come back and see us!

August 14, 2018

great experience Our salesman was amazing. He is the reason we bought the car from Sunset. It was the fastest we have ever bought a car. They did not play games with u More

by bmcfarland22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Dostal
Aug 15, 2018 -

Sunset Ford responded

This is wonderful to hear! Our team truly enjoyed working with you, and we are so happy to hear that Brad provided you with the service you deserved. Thank you for giving us the chance to earn your business, we are here for any future needs. Come back and see us again!

August 12, 2018

Great Used Truck Buying Experience Just finished up buying my 2014 Ford Raptor. What a great truck! Dan Dopuch was a great help in working out the details of the purchase, as well as More

by StLDave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Dopuch
Aug 13, 2018 -

Sunset Ford responded

Congratulations on your Raptor! Our team truly enjoyed having you here, and we are so happy to hear that Dan provided you with the service you deserved. Thank you for giving us the chance to earn your business, we hope to have the chance to work with you again!

August 11, 2018

Great Service Friendly and quality staff members. Made my experience easy, pleasant and affordable. The number one Ford dealer I will recommend in the St. Louis are More

by Richie246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff LaPlant, Chelsey Chambless
Aug 13, 2018 -

Sunset Ford responded

Thank you for the review and recommendation. We appreciate your business!

August 11, 2018

Easiest Car Buying Experience This was my first time purchasing a vehicle from Sunset Ford. My husband and I worked with Mike. He was exceptional! Mike made the car buying purchase More

by Jray1227
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Geraghty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Fowler, Jason Schrijver
Aug 13, 2018 -

Sunset Ford responded

Welcome to the Sunset Ford family! We’re happy to hear that Casey, Mike, and Jason were able to help you and get you into your new vehicle! We make it a priority to make the car-buying process as simple as possible. It was truly a pleasure having you here, and we are here for any future needs!

August 11, 2018

No pressure We really appreciated Craig Hebrank and his no pressure attitude. When the numbers didn’t work out the first time, he didn’t pressure us or try to con More

by amybeth85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Craig Hebrank, Chelsey Chambless
Aug 13, 2018 -

Sunset Ford responded

Thanks for sharing your story! We pride ourselves on providing each of our customers with top-notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time!

August 10, 2018

5 Star Service!!! Jim Wagstaff was a very nice and easy to deal with salesman. I would recommend this dealership and salesman to anyone looking for a nice and easy to More

by Tdugan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2018 -

Sunset Ford responded

Thank you so much for your kind words and recommendation! We look forward to working with you in the future.

August 10, 2018

Amazing Experience Sunset had one of the best Ford Edge's for the price and miles in the area! Jim Wagstaff in sales was amazing to work with and made sure every step of More

by DustinS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff LaPlant
Aug 13, 2018 -

Sunset Ford responded

Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your Ford Edge! We hope that you love it and enjoy it to the fullest. Please let us know if there is anything more that we can do, and we'll see you next time!

August 09, 2018

Lonnie Pope Lonnie, provided outstanding service and was extremely courteous. Lonnie, accomadate my needs and got us in and out. I would highly recommend Lonnie a More

by JohnM324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Pope
Aug 10, 2018 -

Sunset Ford responded

Thank you so much for the kind words and recommendation for Lonnie! We are very lucky to have Lonnie on our team, and we are so happy to hear that you enjoyed working with her. Our team wishes you all the best, and we look forward to your next visit with us!

August 09, 2018

New car This was a Quick and easy purchase. It was No hassle negotiations Very friendly personnel to deal with. Informative salesman. Paperwork done promp More

by 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Pupillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2018 -

Sunset Ford responded

Thanks for sharing this with us! We pride ourselves on providing each of our customers with top-notch service, and we appreciated the chance to work with you. Our team wishes you all the best and we are here for any future needs!

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