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Sunset Ford
St. Louis, MO
6,100 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 6,101 reviews
April 09, 2017
Buying in the rain. Realizing most people do not shop for cars in the rain, we expected great service, and Don Calvin delivered. Cars were pulled under cover for dry acce Realizing most people do not shop for cars in the rain, we expected great service, and Don Calvin delivered. Cars were pulled under cover for dry access, and he insured we had plent of time to consider our options with no pressure. Jason in finance stayed beyond hours, taking the time to answer all of our questions and sent us away with very organized paperwork for title and taxes. More
by cindyK
Employees Worked With
Other Employees :
Mike Konersmann, Jason Schrijver, Don Calvin
April 07, 2017
Replacing my Car Randy was a very good representative for you. Listened to what I wanted. identified the price range, and presented me with exactly what I was looking Randy was a very good representative for you. Listened to what I wanted. identified the price range, and presented me with exactly what I was looking for. I did not enjoy working with Treff. I found him unpleasant ...and I paid cash for my car. More
by Jeanette
Employees Worked With
Randy Ennis
April 07, 2017
Third purchase With our third purchase and second truck Sunset didn't disappoint! Great sales staff backed by a wonderful service department! I highly recommend them With our third purchase and second truck Sunset didn't disappoint! Great sales staff backed by a wonderful service department! I highly recommend them for all your needs. More
by Jf63010
April 06, 2017
First Solo Purchase Both Kieth and Dan were easy to work with. I worked with Kieth on my first visit, he was not pressuring me to make an immediate purchase, but offered Both Kieth and Dan were easy to work with. I worked with Kieth on my first visit, he was not pressuring me to make an immediate purchase, but offered any information I asked for. Kieth was busy with another customer on the second visit so Dan stepped in to look over the vehicles I was previously interested in--even standing out in the rain without a complaint. Walked me through the purchase process, what was needed, and again, not pushy with closing the sale. Treff expedited the financing of my car, was very clear with the options available, and explained everything thoroughly. Great team overall and I look forward to similar customer satisfaction on the service side when needed. More
by arauster
April 06, 2017
Very knowledgeable about what I was wanting Keith took the time to explain all the features of the car. All the features in the car were new to me, as I am noit that computer knowledgeable with Keith took the time to explain all the features of the car. All the features in the car were new to me, as I am noit that computer knowledgeable with computers. He had the patience to explain everything in detail to me. More
by gramma pat
April 05, 2017
Purchase Cory Pupillo was excellent. Easy to work with and accommodating to scheduling needs. Answered all questions and responded promptly to requests. I woul Cory Pupillo was excellent. Easy to work with and accommodating to scheduling needs. Answered all questions and responded promptly to requests. I would highly recommend. More
by Jean123
April 03, 2017
Car buying Didn't waste my time. Polite sales staff. Not a lot of time was needed to negotiate a price for my trade and the price of the new vehicle. Didn't try Didn't waste my time. Polite sales staff. Not a lot of time was needed to negotiate a price for my trade and the price of the new vehicle. Didn't try to pressure me into buying extra things I didn't want. More
by Roach
Employees Worked With
Other Employees :
Jason Schrijver, Don Calvin
April 01, 2017
2017 Fiesta Tim and Justin were unbelievably helpful in getting me into my new vehicle and I would recommend him to anybody wanting to get into a vehicle. Thanks Tim and Justin were unbelievably helpful in getting me into my new vehicle and I would recommend him to anybody wanting to get into a vehicle. Thanks guys! More
by James
March 30, 2017
Looking for used Escape Dealer was very helpfull . He answered all questions, helped me fine just the right car for me . I would feel confident refering friends to Dan . Dealer was very helpfull . He answered all questions, helped me fine just the right car for me . I would feel confident refering friends to Dan . More
by Carol
Employees Worked With
Dan Dopuch
March 28, 2017
purchase of ford escape The dealer that waited on me was quick in bringing different models to me, explaining features and was excellent. He had good follow up after the sale The dealer that waited on me was quick in bringing different models to me, explaining features and was excellent. He had good follow up after the sale. More
by antique
Employees Worked With
Larry Burchardt
