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Sunset Ford

St. Louis, MO

4.8
6,101 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,101 reviews

March 28, 2017

Excellent experience! We had a great experience at Sunset Ford. Don Calvin was our salesman and he never made us feel pressured to buy. We have bought quite a few cars o More

by Lori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Treff LaPlant, Don Calvin
Mar 29, 2017 -

Sunset Ford responded

Congratulations on your Taurus, Lori! We appreciate you sharing your experience with us and we are so pleased to hear that our team made your visit as simple as possible. It is always our goal to make car buying a stress free process and to ensure customers are comfortable with us. Our team truly enjoyed having you here and we hope to work with you again in the future. Enjoy your new car!

March 27, 2017

Best Car Buying Experience The best car sales experience. The salesman had the car ready, serviced and clean which made things go very smoothly. The Business Manager had all o More

by Kim E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Treff LaPlant, Howard Wood
Mar 28, 2017 -

Sunset Ford responded

We truly appreciate you taking the time to share your experience with us, Kim! It is always our goal to make car buying as simple as possible for our customers and it is great to hear that Howard and Treff did just that. We truly appreciated the opportunity to earn your business and we hope to have the chance to work with you again. Thank you for the recommendation and welcome to the Sunset Ford family!

March 25, 2017

Larry...best salesman I've ever had! I have bought 2 vehicles from Larry. Looking at a possible 3rd after his courtesy call today. Larry is a no pressure salesman which I very much apprec More

by Robert L OBryan Jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Burchardt, Mike Konersmann
Mar 27, 2017 -

Sunset Ford responded

Hi Robert! We truly appreciate you taking the time to write a review of your positive experience with us, and we can’t thank you enough for your repeat business. It is great to hear that Larry continues to provide you with the best service and we hope to work with you again soon!

March 24, 2017

Great experience from start to finish! We ordered our 2017 Raptor from Sunset ford and Tim made sure that we were taken care of from start to the finish. He was very knowledgeable about th More

by adnan sabic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 27, 2017 -

Sunset Ford responded

Thank you so much for leaving us a review, and congratulations on your new Raptor, Adnan! Our team appreciated the chance earn your business, and we are so happy to have you in the Sunset Ford family. Our team is here for any future service needs or questions, come back and see us again!

March 23, 2017

Great Buying Experience! Thank you so much for all your help Sam! You were so nice to my wife with her car buying. She had a wonderful experience. We will be back to purchase More

by SunnyL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Martin
Mar 24, 2017 -

Sunset Ford responded

Thank you so much for sharing this! It is always our goal to make car buying a simple and easy process, and we are so happy to hear that Sam made your wife's experience outstanding. We truly enjoyed having her here and helping her find the perfect vehicle. Thank you both for choosing Sunset Ford, we look forward to having you back again. We wish you all the best!

March 21, 2017

Patient and thorough I was recently rear ended and now had a totalled vehicle. While I was not in a huge rush to replace my car I did not want spend an enormous amount of More

by Mark J Schmitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Dopuch, James Mitchell
Mar 21, 2017 -

Sunset Ford responded

Thank you so much for taking the time to share this with us. While getting in an accident and searching for a new car is no fun, we are so happy to hear that our team guided you through the process and provided you with the service you deserved. Our team wishes you many happy, safe miles. Thank you for choosing Sunset Ford, come back and see us.

March 21, 2017

Quick and easy My son and I walked on the lot and Keith came right out. I told him what I was looking at and he got the keys for a test drive. I appreciated the inf More

by Welper57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Boerding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2017 -

Sunset Ford responded

This is wonderful to hear, thank you so much for sharing. It is always our team's goal to help each customer find the perfect vehicle and we want the car buying process to be as simple as possible. We are so pleased that Keith did that for you and we truly appreciate your positive feedback for him. Thank you so much for giving us the chance to earn your business, we enjoyed working with you and your son. Our team is here for any future needs or question, please come back and see us again in the future. Enjoy your new car!

March 19, 2017

Friendly & Professional Outstanding service, professionalism and friendliness from Keith. This is our second purchase and we wouldn't go any where else. Keith doesn't play More

by Donald Aulph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Boerding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2017 -

Sunset Ford responded

Hey Donald, we truly appreciate the great feedback! Our team always enjoys working with you and it is great to hear that Keith made your experiences outstanding. Thank you for choosing Sunset Ford, it is such a pleasure having you in the family. We hope to work with you again in the future!

March 18, 2017

Randy made things QUICK & EASY Randy was extremely friendly and worked with my husband prior to me due to my schedule and when I was able to see the car it was clean and ready to go More

by dnehring88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Ennis
Mar 20, 2017 -

Sunset Ford responded

Thank you so much for sharing this with us! Our team truly enjoyed working with your family and we are so pleased to hear that Randy provided you with the 5-star service you deserved. Thank you for choosing Sunset Ford, come back and see us again!

March 18, 2017

Thank you Jim! My husband and I had come out to look at an edge when Jim greeted us at the door with a smile! We ended up buying the first one we drove! Jim made our More

by Lbart16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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