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Sunset Ford

St. Louis, MO

4.8
6,102 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,102 reviews

February 21, 2017

Exceptional service Donna, I want to thank you, Sam Martin and Sunset Ford for a wonderful car buying experience. It had been quite a while since I last contacted a de More

by jackjacksmiles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Gravagna, Sam Martin
Feb 22, 2017 -

Sunset Ford responded

Thank you so much for sharing this! We are so proud to hear that Donna and the team provided you with the 5-star service you deserved, and we appreciated the chance to earn your business. It was an absolute pleasure working with your family and we hope your parents continue to enjoy their Escape for years to come. Welcome to the family! Our team hopes to work with you again soon, and we are here for any future needs or questions!

February 21, 2017

Seamless purchase We just bought our second car from Casey. Both purchases went very smoothly No BS from Casey....he answered all questions directly and promptly. We More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Fowler
Feb 22, 2017 -

Sunset Ford responded

Jim, thank you for your recent purchase! And we appreciate you coming back to us again! I am glad to hear you had a great experience with Casey. He has been with Sunset for many years and knows how to treat our guests. We do make oil change appointments now, so next time you need service, feel free to call in and schedule your visit. Thanks again!

February 21, 2017

Great experience! Tim Stewart was very friendly. He's now sold to my parents, my brother, and to me. There is never pressure with Tim, and he knows what he's talking ab More

by Spond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff LaPlant
Feb 22, 2017 -

Sunset Ford responded

Thank you so much for the outstanding review! Our team truly enjoys having your family here and we can't thank you all enough for your loyalty. It is wonderful to hear that Tim continues to provide you all with the best service, and we look forward to having you all back again!

February 20, 2017

Dan was wonderful! Dan listened to what I wanted and did a great job getting things done. We enjoyed working with him. We would recommend him to anyone looking for a car More

by Becca0615
Recommend Dealer
Yes
Employees Worked With
Dan Dopuch
Feb 21, 2017 -

Sunset Ford responded

Thank you so much for the great feedback! Our team truly enjoyed working with you and we are so proud to hear that Dan provided you with a wonderful experience. We can't thank you enough for your business and recommendation, and we look forward to helping you out in the future in any way we can!

February 20, 2017

My first Ford. I'm very pleased with the team that put me into my 2014 Ford Explorer. Dan Dopuch was a very knowledgeable salesman and easy to talk to...I explained More

by Mike A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Dopuch, Jason Schrijver, Donna Gravagna
Feb 21, 2017 -

Sunset Ford responded

Welcome to the Sunset Ford family! We’re happy to hear that Dan and that team were able to help you and get you into the perfect Explorer! We make it a priority to make the car-buying process as simple as possible for our customers. When the time comes to have your vehicle serviced, don’t hesitate to choose Sunset Ford.

February 19, 2017

NEW 2016 F150 from a Great Guy! On Valentine's day 2017 my wife and I where thinking about buying a new truck. We looked at other dealerships but nobody seemed to want to sell a truc More

by WillyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Burchardt
Feb 20, 2017 -

Sunset Ford responded

Congratulation on your new truck! We are so happy to hear that Larry helped you find the perfect truck and provided you with the 5-star service you deserved. Our team appreciated the chance to earn your business and we wish you and your wife the best with your truck. Thank you for choosing Sunset Ford, come back and see us again!

February 18, 2017

Will definitely be back! Jim was SO great to work with! We will be recommending this dealership to all of our friends! We got everything I was looking for and a great price w More

by Candle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff LaPlant
Feb 20, 2017 -

Sunset Ford responded

Thank you so much for your kind words and recommendation! It is wonderful to hear that Jim helped you find the perfect car for your needs and budget, and we can't thank you enough for your business. Enjoy your car, we look forward to working with you in the future.

February 16, 2017

Great place to buy a car Dan was not a fast talker which I liked a lot because I never felt I was getting the run around which I hate when thinking of buying a car. There is More

by Protoolgrinder
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Dopuch
Feb 16, 2017 -

Sunset Ford responded

Congratulations on your new car! We truly appreciate the positive feedback on your experience with us. We hope you’ll share your experience with others, and we look forward to your next visit!

February 16, 2017

Excellent car buying experience Cory was very helpful. He listened and found me the right car. I will go back. Cory made me feel comfortable even though I was very nerves Thank u More

by Very happy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Pupillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Schrijver
Feb 17, 2017 -

Sunset Ford responded

Thank you for sharing this with us! It is always our goal to help each customer find the right car for their needs and we are so happy to hear that Cory did just that. We can't thank you enough for the positive feedback and the chance to earn your business. Our team wishes you many happy miles, come back and see us again!

February 15, 2017

Great Experience Dan was very helpful in selecting our vehicle. At delivery he went over all of the features to make sure we understood the operation of the vehicle. D More

by jack888
Recommend Dealer
Yes
Employees Worked With
Dan Dopuch
Feb 16, 2017 -

Sunset Ford responded

Thank you so much for sharing this with us! We're so happy to hear that Dan was able to help you find the perfect new vehicle for your needs and budget, and we can't thank you enough for your business. We make it a priority to make the car-buying process as simple as possible. When the time come to have you vehicle serviced, don't hesitate to choose Sunset Ford!

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