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Sunset Ford

St. Louis, MO

4.8
6,103 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,103 reviews

February 02, 2017

Mostly excellent experience but..... I bought a 2010 Ford Focus on 21 Aug.2016. The CD player didn't work and I had no users manual for that model. I was told they would get me a CD pl More

by Sid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Ennis
Feb 03, 2017 -

Sunset Ford responded

Sid, we are so happy to hear that you enjoyed your buying experience with Randy and our team, but we do apologize for the issues you have experience with your CD player. Our team would like to correct this as soon as possible and we encourage you to contact Justin Heutel at 314-467-1120 at your convenience. We look forward to speaking with you soon!

February 02, 2017

Excellent sales, excellent service! We had a very good experience with Sunset Ford! We are from the Kansas City area and were unfamiliar with the dealerships in the area. We were very p More

by amyberg72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Schrijver
Feb 03, 2017 -

Sunset Ford responded

Thank you so much for sharing this with us! It is always our goal to ensure that every customer is comfortable during their visit and that they receive the best possible service. We truly appreciated the chance to earn your business and we wish you all the best with your new Explorer. Thank you for choosing Sunset Ford, come back and see us again!

February 01, 2017

Not your stereotypical salesman. Keith was great to work with, informative, patient, friendly and most of NOT pushy. While showing a magnitudes of patients while I hopped back in fort More

by Megan P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Boerding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2017 -

Sunset Ford responded

Hey Megan, this is wonderful to hear! It is always important to us that our customers leave happy with the right vehicle for their needs and budget. We are very pleased to know that Keith helped you do just that and provided outstanding service. Our team appreciated the chance to earn your business and we wish you all the best with your new car. Thank you for choosing Sunset Ford, come back and see us again!

February 01, 2017

Excellent Salesman! Very Professional and knowledgable.. I have been purchasing cars through Keith for 20 years. He always.finds me the right vehicle quickly. He always follows up after the sale More

by Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Boerding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2017 -

Sunset Ford responded

Hi Diane, thank you for taking the time to share this with us! Our team appreciates your kind words and loyalty to Keith, and we all look forward to having you back again in the future!

February 01, 2017

New car review Don provided a pleasant, no hassle shopping experience & was a pleasure to work with! I will ne telling my friends & family to come here for their nex More

by Kat825
Recommend Dealer
Yes
Employees Worked With
Don Calvin
Feb 02, 2017 -

Sunset Ford responded

Thank you so much for sharing this with us! We are so happy to hear that you enjoyed working with our team, and we can't thank you enough for your business and referrals. Our team loved working with you and we hope to have you back again in the future!

February 01, 2017

used explorer purchase second vehicle i've purchased from sunset. my most recent purchase was just as smooth and easy as the first. i would highly recommend shopping at sun More

by steveo2604
Recommend Dealer
Yes
Employees Worked With
Treff LaPlant, Don Calvin
Feb 02, 2017 -

Sunset Ford responded

We truly appreciate you taking the time to write a review of your positive experiences with us, and we can’t thank you enough for your referrals and repeat business. We look forward to helping you out in the future in any way we can.

January 31, 2017

Another great experience at Sunset Ford Growing up, all of my family's cars were purchased at Sunset Ford. So naturally when I started my own business and needed a truck I went there too. More

by Matthew Daniels
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Fowler, Treff LaPlant
Feb 01, 2017 -

Sunset Ford responded

Hey Matthew, thank you so much for sharing this with us! Our team always enjoys working with your family and we truly appreciated the chance to earn your business as well. It is wonderful to hear that Casey continues to provide you with the top-notch service you deserve. We look forward to a long relationship with you!

January 31, 2017

Excellent new car purchase experience Knew what Escape model I wanted so Don immediately got the vehicle to the front and we took a test drive with Don answering all questions I had. Went More

by Steve Schmitt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Schrijver, Don Calvin
Feb 01, 2017 -

Sunset Ford responded

Thank you so much for the outstanding feedback, Steve, and congratulations on your Escape! It is always important to us that we help our customers find the best vehicle for their needs and budget, and we are so happy to here that they were able to do that for you. We appreciated the opportunity to work with you and we look froward to helping you out in the future in any way we can!

January 29, 2017

My Ford purchase I had a great experience with Sunset Ford, they were very helpful and explained all the options on my new car I purchased on 1/27/2017. More

by Sheree Naucke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Schrijver, Don Calvin
Jan 30, 2017 -

Sunset Ford responded

Thank you so much for the outstanding review, Sheree! Our team loved working with you and we look forward to having you back again!

January 29, 2017

Mike Geraghty - Sales done Right Mike was great to work with. Car buying can be a dreaded event but Mike made the experience good and pain free. Mike was very informative and helpful. More

by Ed Lechner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Geraghty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2017 -

Sunset Ford responded

Hi Ed, we truly appreciate the outstanding review! It is wonderful to hear that Mike made your car buying experience as simple as possible, and we truly appreciated the chance to earn your business. Thank you for choosing Sunset Ford, come back and see us again!

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