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Sunset Ford

St. Louis, MO

4.8
6,104 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,104 reviews

January 24, 2017

Howard Wood What a great experience!! Howard is a top notch Salesman! He said he could work magic and he did. Thanks for time and my new fusion. More

by Koiel2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Wood
Jan 25, 2017 -

Sunset Ford responded

Greetings - thank you so much for sharing this with us! Our team strives to provide every customer with the 5-star service they deserve and we are so happy to hear that Howard did just that for you. It was such a pleasure having you here and we hope to work with you again in the future!

January 24, 2017

Sunset Ford Howard Wood I sent an email to Sunset; the sales manager passed me on to Howard Wood in a professional manner.....Howard emailed, I explained what I was looking f More

by explorer17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Wood
Jan 25, 2017 -

Sunset Ford responded

Congratulations on your new Explorer! It is wonderful to hear that Howard provided you with great service and helped you find the perfect vehicle. Welcome to the Sunset Ford family!

January 22, 2017

Working With Me Dan worked with me to find the car that I wanted that would work within my budget. He didn't try to sell me something I couldn't afford, but worked wi More

by A. Jacob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Dopuch
Jan 23, 2017 -

Sunset Ford responded

Thank you so much for your kind words and recommendation! It is wonderful to hear that Dan provided you with top-notch service and helped you find the perfect vehicle. We all appreciated your business, and we look forward to working with you in the future.

January 20, 2017

Yippie - I bought another Lexus Wow!! How easy Randy made it to buy a car. I thought for sure it was going to be the used car nightmare that everyone talks about. But, SURPRISE!!!. More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Treff was great to work with in finance - thanks again, Treff LaPlant, Randy Ennis
Jan 23, 2017 -

Sunset Ford responded

This is wonderful to hear! Our team strives to provide every customer with the 5-star service they deserved, and we are so proud to hear that Randy did that for you. We can't thank you enough for the chance to earn your business, and we do hope to work with you again. Enjoy your car, our team is here for any questions you may have!

January 19, 2017

Above and Beyond Sales Experience Steve Lower went above and beyond to find the perfect vehicle for our family. I had been to several other dealers, so I had a pretty good idea of what More

by BeHappy6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Lower
Jan 20, 2017 -

Sunset Ford responded

Thank you so much for sharing this with us! It is always our goal to help our customers find the right vehicle for their needs and budget, while also providing outstanding service. We are so happy to hear about your great experience with Steve and we can't thank you enough for the chance to earn your business. Welcome to the Sunset Ford family, come back and see us again!

January 19, 2017

sunset ford Second car I have purchased there. Very good service, Dan Dopuch was great in working on car I wanted and the finance section was great with Jason Sc More

by david
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Dopuch, Jason Schrijver
Jan 20, 2017 -

Sunset Ford responded

Hi David, we truly appreciate you taking the time to write a review of your positive experiences with us, and we can’t thank you enough for your repeat business. We look forward to helping you out in the future in any way we can, enjoy your new car!

January 19, 2017

It was a great experience of receiving my new vehicle from s This was a great experience at sunset, they have awesome customer service and they do everything in their power to help you get in the vehicle that u More

by Stangguyjames314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Sidberry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff LaPlant, Randy Ennis, James Mitchell
Jan 20, 2017 -

Sunset Ford responded

Thank you so much for the glowing review! It is always our mission to get our customers behind the wheel of their dream car. Our team enjoyed working with you and we do hope to have you back again soon!

January 18, 2017

Jim and Treff are total rockstars! This is literally THE BEST car buying experience I've ever had! Sunset Ford came highly recommended by my in-laws, and in all honesty they exceeded m More

by danihud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff LaPlant
Jan 19, 2017 -

Sunset Ford responded

This is wonderful to hear, Dani! Our team strives to make car buying a fun and stress-free process for our customers and we truly appreciated the opportunity to work with you. We enjoyed helping you find the perfect vehicle and we look forward to doing the same for your husband. Enjoy your new car and welcome to the Sunset Ford family!

January 17, 2017

Good car buying experience Bought a 2014 Escape from Mike and he could not have been any more accommodating. Came back next business day to drop of items that went with my trade More

by Tootsie
Recommend Dealer
Yes
Employees Worked With
Mike Geraghty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lombard
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2017 -

Sunset Ford responded

Thank you so much for the great review! We are so happy to hear that Mike provided you with the service you deserved and helped you find a great vehicle to take home. Our team truly appreciated the chance to earn your business and we enjoyed working with you. We wish you many years of happiness in your Escape!

January 15, 2017

Keith B was wonderful I can really only speak about Keith Boerding, but he was great. I found a car online that I liked, emailed, and got an immediate response. I saw it t More

by Pretty Red Car
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Boerding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2017 -

Sunset Ford responded

Congratulations on your new car! We truly appreciate the positive feedback on your experience with Keith. We hope you’ll share your experience with others, and we look forward to your next visit!

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