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Sunset Ford

St. Louis, MO

4.8
6,109 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,109 reviews

November 05, 2016

Pleasant experience Treff was very helpful and made a stressful situation very pleasant. He was not pushy when offering all the available packages. He was respectful of o More

by Happyhubby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Treff LaPlant, Randy Ennis
Nov 07, 2016 -

Sunset Ford responded

Thank you so much for this glowing review! It is always our goal to show our customers every option but also keeping budget and needs in mind. We are so pleased to hear about your experience with Treff, and we can't thank you enough for your business. Thank you for choosing Sunset Ford, come back and see us again!

November 05, 2016

used truck I found the truck i was wanting on the internet. went to dealer ship talk to sales man got truck for a little higher price then wanted to pay. Truck More

by ts00049
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
i don't remember
November 04, 2016

Fair Deal and Great Afterservice My experience with Randy Ennis was great. He was very accommodating and made sure to get answers to any and all of my questions. Randy and his Sales M More

by Mudd74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Geraghty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Ennis
Nov 07, 2016 -

Sunset Ford responded

Thank you so much for sharing this with us! It is always our goal to make car buying a simple and enjoyable process for our customers and we want to help them find the perfect vehicle. We are so happy to hear about the level of service our team provided during your time with us, and we truly appreciate your business. It was such a pleasure working with you and we hope to work with you again in the future. Enjoy your new car!

November 04, 2016

Grateful Surprise We had to replace our car that was totaled in an accident. With the reputation of having to work with a "used car salesperson", we were not enthused More

by tomk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Martin
Nov 07, 2016 -

Sunset Ford responded

We are so sorry to hear about your accident! The Sunset Ford team strives to exceed expectations and provide each customer with the top-notch service they deserve. It makes us proud to hear the Sam made your recent visit outstanding and helped you find the right vehicle. We appreciated the opportunity to earn your business, and our team is here for any of your future needs. Welcome to the Sunset Ford family!

November 03, 2016

Closed the Deal at Sunset I was not looking for anything in particular when I walked in. I was a little put off by the lack of help I received right away but when Sam did come More

by happycustomer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Schrijver, Sam Martin
Nov 04, 2016 -

Sunset Ford responded

Thank you so much for your feedback! We are so happy to hear that Sam and Jason provided you with the experience and service you deserved, and we appreciate the opportunity to earn you business. Our team enjoyed having you here and we hope to work with you again in the future!

November 03, 2016

Great! Great people to work with, while they go above and beyond for their customers. Thanks for my new Ford Focus! Keep up the good work! More

by Lauren Murray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Treff LaPlant, Randy Ennis, Donna Gravagna
Nov 04, 2016 -

Sunset Ford responded

Congratulations on your new Focus, Lauren! It was wonderful working with you and we hope to work with you again. Enjoy your new car, we wish you many happy miles!

November 03, 2016

My Ford Explorer 2014 Purchased my 2014 Ford Explorer XLT with help of Jim Wagstaff , really a great guy. Presented all the facts up front and answered all my questions abo More

by jerryjl2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2016 -

Sunset Ford responded

Thank you for sharing this with us! We are so happy to hear about the great service provided by Jim, and we are so pleased that we were able to help you get a great new vehicle. Our team appreciates your repeat business, and we hope to work with you again in the future. Thank you for choosing Sunset Ford!

November 03, 2016

Great working with Dan Dan was great to work with! Was helpful and knowledgeable throughout the buying process! I would recommend this dealership and Dan as your next place More

by Jbrym1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Dopuch
Nov 04, 2016 -

Sunset Ford responded

Thank you so much for the kind words and recommendation for Dan and our team. We truly appreciate it and we can't thank you enough for your business. We hope to work with you again!

November 02, 2016

Jason Zeman Jason was a no pressure salesman. He found the Ford Esocrt that I was looking for and I took it for a test drive. He was very understanding while I wa More

by marycar2016
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Zeman
Nov 04, 2016 -

Sunset Ford responded

This is wonderful to hear! It is always our goal to help our customers get the perfect car and we are so happy that Jason was able to do that for you. Thank you for choosing Sunset Ford, we wish you many happy miles with your car!

November 02, 2016

My experience was excellent! Steve helped me find the car I was looking for! The experience of buying my first car was great and helpful! I am very thankful for Sunseh Ford! More

by MyFirstCar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Lower
Nov 04, 2016 -

Sunset Ford responded

Congratulations on your first car! We are so happy to hear that we could make this a great experience for you and we appreciate your business. We wish you many happy miles in your car and we look forward to working with you again in the future!

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