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Sunset Ford

St. Louis, MO

4.8
6,109 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,109 reviews

October 21, 2016

Great Experience Randy Ennis was very helpful and honest. I feel like I didn't have to jump through any hoops to get a deal made. They made the necessary efforts to More

by James Henson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Ennis
Oct 24, 2016 -

Sunset Ford responded

Thank you for the outstanding feedback, James! It is wonderful to hear about your experience with Randy, and we appreciated the opportunity to earn your business. We wish you many happy miles with your new vehicle and we hope to work with you again in the future!

October 21, 2016

A+++++++ No hassle, steve was courteous and attentive. Didn't feel like I was getting lead around at all and we were treated very well. Thanks again!! More

by Bmantia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lower
Oct 24, 2016 -

Sunset Ford responded

We truly appreciate the positive feedback on your experience with us. We hope you’ll share your experience with others, and we look forward to your next visit!

October 21, 2016

Thank you!! Howard Wood was VERY helpful and made buying my 2016 Ford Edge easy!! I had done some shopping around and found Sunset's deal the best! Howard also h More

by Ford Lady
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Howard Wood
Oct 24, 2016 -

Sunset Ford responded

Congratulations on your new Ford Edge! Here at Sunset Ford it is always our mission to make car buying a simple and enjoyable process for our customers, and we are so pleased to hear about your wonderful visit with Howard. It was such a pleasure working with you and we hope to have you back again in the future. Enjoy your Edge!

October 20, 2016

Made the deal no one else would Jim and his team were able to get me out of my old car and into the truck ive been after for months. Other dealers wouldn't make the deal or work with More

by R.Price23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2016 -

Sunset Ford responded

This is wonderful to hear! Our team always works to help our customers get into a great vehicle and we are so pleased to know that Jim and Justin did just that. It was a pleasure working with you and we appreciated the opportunity to earn your business. We hope you enjoy your new truck, and we look forward to having you back again in the future!

October 19, 2016

Our good experience at Sunset Ford Jason Zeman was great to work with. He answered our questions, never pushed us and, after the sale, set up our phones and gave us some other tips a More

by kathy,21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Zeman
Oct 20, 2016 -

Sunset Ford responded

Thank you so much for sharing this with us! We are so happy and proud to hear about the service provided by Jason, and we hope you enjoy your new Escape. The Sunset Ford team enjoyed working with you and we look forward to helping you out in the future in any way we can!

October 18, 2016

Honest and easy! Sam was awesome! He was straight-forward, honest and considerate of my time and budget. He helped me weigh the pros and cons of the deal and I felt th More

by ChristieO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Treff LaPlant, Sam Martin
Oct 18, 2016 -

Sunset Ford responded

Thank you for sharing this with us! It is always our goal to ensure that we give our customers the information they need to make the best decision for their needs, and we are so proud to hear about the wonderful service Sam provided. Our team wishes you many happy miles with your new car, and we look forward to helping you out in the future in any way we can!

October 18, 2016

Very easy to buy from Jason was very good to work with. He even set my IPhone up to the car which was very nice, Down loaded all my contacts and added the app.. He was ve More

by Norma
Recommend Dealer
Yes
Employees Worked With
Jason Zeman
Oct 20, 2016 -

Sunset Ford responded

Thank you so much for the glowing review, Norma! We are so happy to hear about the wonderful service provided by Jason and we appreciate your business. It was great working with you, and our team is here for any of your future vehicle or service needs!

October 18, 2016

Smooth & Painless Other than the usual down time it takes to check loan rates and whatnot, the process was relatively quick and painless. Got in and got out of Sunset F More

by mullie013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lower, Treff LaPlant
Oct 20, 2016 -

Sunset Ford responded

Congratulations on your new car! It is great to hear that Steve, Treff and the team provided you with the service and experience you deserve, and we appreciate you taking the time to share this with us. It is always our goal to make car buying a simple and stress-free process for our customers. Our team enjoyed working with you and we look forward to your next visit with us!

October 17, 2016

Great Car and even better Service! Sunset Ford is the place to go. Found a car online and prayed it would be there. Upon finding the car, my parents and myself met with Mr. Dan Dopuch. More

by NewDriver1015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Dopuch
Oct 18, 2016 -

Sunset Ford responded

Congratulations on your first car! We are so happy that Dan and our team could help you find a great vehicle that we hope you will love for many years. It was wonderful working with you and your family. Enjoy the new car, we are here for any of your future vehicle or service needs!

October 17, 2016

Larry made the process Painless The complete process was very well handled for the time we walked in the dealer. We had a Huge selection along with experienced people to explain what More

by Mark and Judy
Recommend Dealer
Yes
Employees Worked With
Larry Sidberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Burchardt, Treff LaPlant
Oct 18, 2016 -

Sunset Ford responded

Hi Mark and Judy! Thank you so much for the outstanding review! We are so pleased to hear that you had a 5 star experience with Larry and our team, and we appreciate your business. It was wonderful working with you and we hope to have you back again soon!

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