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Sunset Ford

St. Louis, MO

4.8
6,126 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,127 reviews

October 01, 2016

Hassle Free Truck Purchase We worked with Steve Lower and the entire process from start to finish was made extremely easy by Steve and Jason Straub. Our purchase included two tr More

by Cards4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lower, Jason Straub, Jason Schrijver
Oct 03, 2016 -

Sunset Ford responded

Thank you for sharing this wonderful experience with us! We are very pleased to hear that Steve, Jason and the team provided you with the service you deserve. We appreciate the opportunity to earn your business and we hope you are enjoying your new vehicle. Thank you for choosing Sunset Ford, come back and see us again soon!

October 01, 2016

Greatexperisnce Brad and the team went above and beyond to close the deal They stayed past closing hours Very friendly and took great care to make sure I was satis More

by Lisalutz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis Wood, Brad Johnson
Oct 03, 2016 -

Sunset Ford responded

Thank you for the review! We’re happy to hear about your top notch experience with Brad and our team. We appreciate your recommendation and we look forward to helping you out in the future!

September 30, 2016

New Ford Explorer Our Salesman, Tim Stewart, was very helpful with our purchase of a new 2017 Explorer. Tim answered all of our questions and added alot of great advice More

by Glover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2016 -

Sunset Ford responded

Thank you for sharing this with us, and congratulations on your new Explorer! Customer satisfaction is very important to use and we are so pleased to hear that Tim provided you with an outstanding experience. Thank you for choosing Sunset Ford, come back and see us again!

September 30, 2016

Excellent customer service and friendly staff I purchased a 2017 Ford F350 from this dealership. I was helped by Jason Zeman and Larry Sidberry. We had ordered the truck back in May of this year a More

by kowuhbiabi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Sidberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Zeman
Oct 03, 2016 -

Sunset Ford responded

Congratulations on your new truck! We are so pleased to hear that it arrived just how you thought it would, and we truly appreciate your business. Our team enjoyed working with you on this purchase and delivery and we look forward to working with you again in the future!

September 30, 2016

A wonderful experience! Why? Professionalism at the introduction, trust and friendship at the conclusion. Jim Wagstaff had our vehicle clean and ready for inspection, distanc More

by john j quinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Perry Webb, Jason Schrijver, Curtis Wood
Oct 03, 2016 -

Sunset Ford responded

Thank you for the wonderful feedback, John! We love hearing from our customers and we appreciate your review. It was a pleasure working with you and we look forward to having you back again!

September 29, 2016

Easiest purchase of a car ever! We went to look at a couple of Mustangs on the lot. I had been looking on the internet. The internet salesperson was very nice and not at all pushy More

by dbailey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Geraghty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis Wood
Sep 30, 2016 -

Sunset Ford responded

Congratulations on the new Mustang! It is important to us to make sure our customers receive the best service and have an easy car buying experience. We truly appreciate your feedback. It was wonderful working with you and we hope to have you back again!

September 29, 2016

Great Experience I am very pleased with the purchase of my Fusion Hybrid. I got a fair price on my trade in and paid much less than KBB for the car. Jim was also a ver More

by mikehahn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2016 -

Sunset Ford responded

Hi Mike! We truly appreciate the positive feedback on your experience with us. We hope you’ll share your experience with others, and we look forward to your next visit! Enjoy your new Fusion!

September 28, 2016

Hassle Free Financing, Great Inventory Selection, Rude Sales My Husband and I purchase brand-new vehicles every other year. We have always been Chevy Silverado owners because his Grandfather retired from Genera More

by LJ926
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Sidberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Pupillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2016 -

Sunset Ford responded

Congratulations on your new trucks! We are so happy to hear that you enjoyed your experience with us, and we truly appreciate the opportunity to earn your business. It is always our goal to ensure that our customers leave with a great vehicle and a deal that works for them. We would like to apologize for your experience with one of our team members and if this is something you would like to discuss please reach out to us. Thank you for choosing Sunset Ford and welcome to the family!

September 27, 2016

Great Place to buy a Car ! Hello, just a short note to thank Dale and Treff for all the kind and helpful time they spend with me and my husband in purchasing my car. Dale had More

by debbieo7733
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Treff LaPlant, Dale Noakes
Sep 27, 2016 -

Sunset Ford responded

Thanks for the positive feedback and for sharing your experience with us! We greatly appreciate you choosing Sunset Ford and hope you love your new Escape! Please come back and see us soon when your Escape is ready for its first service.

September 27, 2016

Excellent service and friendly environment!! Im very pleased with my 2012 Ford Escape Jim was so nice ,everything went smooth from the test drive to taking it home and Randy was very helpful when More

by Laris1895
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff LaPlant, Randy Ennis
Sep 28, 2016 -

Sunset Ford responded

This is wonderful to hear! We are so pleased to know that Jim and Randy provided you with the buying experience you deserve, and we truly appreciate your business. Thank you for choosing Sunset Ford, come back and see us again!

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