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Sunset Ford

St. Louis, MO

4.8
6,143 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,143 reviews

February 11, 2024

The sales and finance departments were very helpful, from the time that we arrived, and answered all of our questions. I would do business with them again. More

by wardcp9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Liebmann
Feb 12, 2024 -

Sunset Ford responded

Thank you so much for taking the time to share this with us! Our team truly enjoyed working with you, and we wish you all the best. We hope to see you again!

February 09, 2024

This is my second time here and Very happy with the service dept. I will be back More

by FERDWORKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Boyd-Keys
Feb 09, 2024 -

Sunset Ford responded

Thank you so much for sharing this with us! We wish you all the best and will see you next time!

February 09, 2024

Car was returned with a cracked windshield Car was fine when they picked it up More

by stevenk1
Recommend Dealer
No
Employees Worked With
Chelsea Pontious, Chelsea Pontious
Feb 09, 2024 -

Sunset Ford responded

We are sorry that you were less than satisfied with your experience. If you would like to discuss further, you are welcome to reach out to me. - Justin Heutel, Fixed Operations Manager. 314-467-1101 or jtheutel@sunsetford.com

February 08, 2024

Sunset Ford provides me great service. Leah is an exceptional service writer and adds to Sunset Ford's service reputation. More

by Happy Camper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Hummell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Sunset Ford responded

Thank you so much for the outstanding review and your business! Our team wishes you all the best, and we hope to have the chance to work with you again!

February 08, 2024

I had not done business with Sunset Ford before. Joe and team were great. I would recommend him and the dealership to anyone. More

by conneral
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Farrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Liebmann
Feb 08, 2024 -

Sunset Ford responded

Thank you so much for taking the time to share this with us! Our team enjoyed working with you, and we wish you all the best with your new vehicle. We hope to work with you again!

February 06, 2024

Great salesman Jim Wagstaff, he was able to help find answers to all of my questions and was extremely helpful throughout the whole buying process. No high pressure sales tactics like some other dealersh More

by rnull1476
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Sunset Ford responded

Congratulations on your purchase! Our team appreciated the chance to earn your business, and we wish you all the best. We're here for any future needs. Thank you for choosing Sunset Ford!

February 06, 2024

I have been a customer there for over 30 years! Brett is very professional, knowledgeable and is trustworthy! More

by MKPIEPER1103
Recommend Dealer
Yes
Employees Worked With
Brett Mathis he's the best!!!
Feb 07, 2024 -

Sunset Ford responded

Thank you so much for the outstanding review and your loyalty! It is always a pleasure working with you and we will see you next time!

February 05, 2024

Very informative. Very helpful . Would highly recommend friends and family . The cars on the lot were very clean . More

by Ptrivitt70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Farrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Liebmann
Feb 06, 2024 -

Sunset Ford responded

Thank you so much for the outstanding review and recommendation! Our team enjoyed working with you, and we wish you many happy, safe miles. Enjoy your vehicle, and come back to see us!

February 04, 2024

I think the salesman and the dealership itself was an excellent experience the salesman was very informative and pleasant to deal with he was very helpful and explained everything very well More

by Mccartneymark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Pizzella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Farrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Sunset Ford responded

Thank you so much for the great review, and congratulations on your purchase! Our team enjoyed working with you, and we wish you all the best. Come back and see us!

February 03, 2024

Disappointed at how long the car was in the shop for frozen door locks. Other than that, all was good. More

by SUREMAN01
Recommend Dealer
Yes
Employees Worked With
Mike Souris
Feb 05, 2024 -

Sunset Ford responded

We appreciate you taking the time to share this with us, and we apologize for any inconvenience. If you would like to discuss further, please feel free to call me. - Justin Heutel, Fixed Operations Manager. 314-467-1101 or jtheutel@sunsetford.com

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