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Sunset Ford
St. Louis, MO
6,114 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 6,114 reviews
December 27, 2015
Excellent Experience We had been looking at a few different cars and visited a couple of dealerships before going to Sunset Ford. Keith and the team made us feel very co We had been looking at a few different cars and visited a couple of dealerships before going to Sunset Ford. Keith and the team made us feel very comfortable from the moment we walked in. This is the first time we've purchased a car where we didn't have a sick feeling in our stomach! Keith was very nice, informative and he didn't pressure us in the slightest. Once we got over to the finance side, Treff took his time to explain the different financing options and warranty packages available. He was very open about which packages he felt were worth our consideration and which ones would be waste of our money. We felt like he really was concerned with our best interest. Once again, this is the first time in our car buying history where we didn't feel like we were getting wool pulled over our eyes. Thank you for a great experience. We will definitely recommend to our friends/family. We're glad we didn't "close the deal 'till Sunset!" :) More
by Dave & Bea
December 26, 2015
Helpful and informative Enjoyed making friends with Mike. Nobody has time for the high pressure guy that rushes you into a purchase. Mike was helpful and gave me the informat Enjoyed making friends with Mike. Nobody has time for the high pressure guy that rushes you into a purchase. Mike was helpful and gave me the information I needed to make the purchase I felt was right for me. Mike is a guy who will go out of his way to help you buying your used car. Robert Parmentar More
by rparmentar@gmail.com
December 26, 2015
enjoyed Sunset Ford working with Mike was a pleasant experience, no pressure just straight out friendly. We not only bought 1 car went back a week later a bought another, working with Mike was a pleasant experience, no pressure just straight out friendly. We not only bought 1 car went back a week later a bought another, was so at ease with Mike ask for him again. More
by Colleen
Employees Worked With
Other Employees :
Jason Schrijver was very pleasant and comfortable
December 25, 2015
Bought my new car Braden made the car buying experience very easy. The new Escape is beautiful. It has been a long time since I have enjoyed driving a car as much. T Braden made the car buying experience very easy. The new Escape is beautiful. It has been a long time since I have enjoyed driving a car as much. Thank you. More
by New Escape
December 23, 2015
Confused You buy a new car and have 500 miles on it and your headlights have condensation in them and they say it's normal? None of my other cars have co You buy a new car and have 500 miles on it and your headlights have condensation in them and they say it's normal? None of my other cars have condensation in it and there are 10 years old? More
by Very happy123
Employees Worked With
Mike Konersmann
December 22, 2015
Selecting a bigger vehicle Had a Focus and needed something bigger. Jim worked hard to find the right vehicle for me. Love my 2013 Ford Escape! Thanks so much! Had a Focus and needed something bigger. Jim worked hard to find the right vehicle for me. Love my 2013 Ford Escape! Thanks so much! More
by Rjp1d4
Employees Worked With
December 22, 2015
Thanks, Sunset Ford! I work in home care, so I racked up 180,000 miles on my last vehicle and it was finally time for an upgrade. Vehicle shopping at Sunset Ford was a gre I work in home care, so I racked up 180,000 miles on my last vehicle and it was finally time for an upgrade. Vehicle shopping at Sunset Ford was a great experience. Everyone was friendly and helpful without being pushy. I love my new 2014 Ford Escape! Keep up the great work! More
by lorrilee
December 21, 2015
Best experience purchasing a new vehicle I can't enough good about Sunset Ford! The professionalism and courtesy I received from the moment I arrived was greatly appreciated. There weren't ex I can't enough good about Sunset Ford! The professionalism and courtesy I received from the moment I arrived was greatly appreciated. There weren't extended sales pitches, or keeping me waiting around for hours to get things accomplished. Ford and this dealership in particular remain to be my first choice when shopping for a vehicle. I highly recommend to everyone! More
by LelaM
Employees Worked With
Treff LaPlant
December 20, 2015
I finally got my new car after 9 years! Larry Burchardt is a fantastic salesman. We have bought our last 3 cars from him. He has always got us the greatest deal. We have never walked away un Larry Burchardt is a fantastic salesman. We have bought our last 3 cars from him. He has always got us the greatest deal. We have never walked away unhappy. It has been our pleasure to continue to do business with Sunset Ford. More
by rey7576
Employees Worked With
Larry Burchardt
