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Sunset Ford

St. Louis, MO

4.7
5,775 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 5,775 reviews

March 28, 2013

This is the 5th truck that I have purchased from Sunset Ford and Mike Gober has been the salesperson every time. The service was great again. They did not have the truck that I needed but they took the t More

by Bigkat1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 28, 2013 -

Sunset Ford responded

Hi Don, Thank you for being such a long time loyal customer. Mike is a great salesman and we thank you for coming back to him and the Sunset team for your vehicle needs. Please let us know what kind of car you will be looking for in the next few months and we will be more than happy to start looking for you now! Hope all is well with you and we look forward to seeing you in again soon! Take care, James K. Heutel, President jkheutel@sunset-ford.com

March 28, 2013

I have purchased 4 new cars and leased 1 other in the 10 years I have dealt with Sunset Ford and Michael Gober. Michael Gober is personable, detail oriented and very imformative about the vehicles we purcha More

by brunthomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 29, 2013 -

Sunset Ford responded

Hi Thomas, Thank you for being such a loyal customer over the years. Mike is a great member of our team and we are glad that he has been able to help you throughout the years. We agree, we are truly lucky to have him! Please let us know if there is anything else we can help you with. Take care, James K. Heutel, President jkheutel@sunset-ford.com

March 27, 2013

My experience with Sunset Ford and particularly my salesman, Mike Gober, was superior! I'm a single mother of 4 and my time is very valuable! He found both my Explorer and Flex zipped through the pro More

by Tamisue27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gober
Mar 28, 2013 -

Sunset Ford responded

We are so happy that Mike was able to help you in your purchase. He is a great member of our team and we hope you and your family enjoy your new car! Please let us know if there is anything else we can help you with. Take care, James K. Heutel, President jkheutel@sunset-ford.com

March 25, 2013

Casey was great to work with. I appreciate the down-to-earth discussions without the Hi Pressure, high intensity of other sales people I've worked with in the past. We got a good deal with minimal More

by rdefonce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Fowler, Casey Fowler
Mar 25, 2013 -

Sunset Ford responded

Thank you for taking the time to review us. Casey is a great member of our team and we are happy that he was able to assist you! Please let us know if there is anything else we can help you with. We hope you are enjoying your new ride! James K. Heutel, President jkheutel@sunset-ford.com

March 06, 2013

I recently purchased a 2013 Escape at Sunset Ford. I have been buying and servicing my personal vehicles through Sunset since the mid 80's. They have always treated me fairly and professionally. Sarah Dutton More

by cartkev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Dutton, Chris Caldwell, Larry Sidbury
Mar 06, 2013 -

Sunset Ford responded

Hi Kevin, Thank you for being such a loyal customer over the years. We really do appreciate your continued business and want to thank you for reviewing us. Please let us know if there is anything else we can help you with. Thank you and take care, James K. Heutel, President jkheutel@sunset-ford.com

February 27, 2013

Debbie went above and beyond to get my questions answered and made me feel like she cared about my concerns. This is a dealership that even when one is looking they don't force themselves on you be provide More

by larryb38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Diller
Feb 27, 2013 -

Sunset Ford responded

Hi Larry, Thank you for your kind words. Debbie is a great member of our team, and we are happy she was able to help you. Please let us know if there is anything else we can help you with. Thank you, James K. Heutel, President jkheutel@sunset-ford.com

February 26, 2013

This is my second or third vehicle I have purchased through Derrick at Sunset Ford. None of the salesman BS. Just a simple straight forward transaction. He is great to work with!!! I highly recomme More

by bpciprez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Wood
Feb 26, 2013 -

Sunset Ford responded

Thank you so much for taking the time to review us. We want to thank you for your loyalty and continued business with Sunset Ford. We are happy to hear about your great experience with Derrick. Please let us know if there is anything else we can help you with. Thank you and take care, James K. Heutel, President jkheutel@sunset-ford.com

July 21, 2012

My salesperson was so helpful. She listened to me and showed me cars in my price range, considerate of my needs. I was very impressed with this dealership! More

by jaylah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
1 sales staff, 1 financial person
May 10, 2012

I had been a customer of the dealership for over 17 years and had a good relationship. Not anymore this salesmans total lack of professionalism and the fact that I recieved no response to an email I sent th More

by nitrdrrgp
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Casey Fowler
November 30, 2009

Every visit I've had with Sunset Ford has been a great experience. I've bought new vehicles, used vehicles and used their service department for routine maintenance, new tires, and body damage repairs. More

by CSBetz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
various
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