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Sunset Ford
St. Louis, MO
6,151 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 6,151 reviews
December 14, 2023
Morgan was so helpful and nice. She made the whole process painless and easy. Memphis helped me with my rental and she was outstanding as well. They make a great team!!! She made the whole process painless and easy. Memphis helped me with my rental and she was outstanding as well. They make a great team!!! More
by ANDIE_STRANGE
Verified CustomerEmployees Worked With
Morgan Boyd-Keys, Memphis Brewington
December 11, 2023
Customer service was excellent starting with the individual answering the phone. The service I received from Brett Mathis was beyond exceptional. Both times I received service at Sunset Ford, he w individual answering the phone. The service I received from Brett Mathis was beyond exceptional. Both times I received service at Sunset Ford, he was very attentive and showed excellent customer service. You have a great employee and ambassador for Sunset Ford. I know others were involved in the excellent service I received, but they were behind the scenes and deserve just as much praise. Thank you! More
by KATSTECK
Employees Worked With
December 11, 2023
Brad Burke assisted me in buying a 2019 F150. He was very prompt and professional. He assisted me the best he could with a matter after the sale. I am very satisfied with Brad. He was very prompt and professional. He assisted me the best he could with a matter after the sale. I am very satisfied with Brad. More
by Brooks
December 11, 2023
I worked with Chad on getting my new F-150. He was very knowledgeable and will definitely recommend him to my friends and family! He was very knowledgeable and will definitely recommend him to my friends and family! More
by Gary Rulo
Employees Worked With
December 09, 2023
Great service, Mike was friendly, helpful, and helped me find just what I was looking for. find just what I was looking for. More
by bessbaker22
December 09, 2023
Mike and his team got me in and out rather quickly and answered all my questions, great service! answered all my questions, great service! More
by Alyssa
December 08, 2023
Good service and was in and out in a very short time. Unfortunately had to wait almost a month to schedule it, but I guess that couldn't be helped given circumstances beyond the dealership's control. Unfortunately had to wait almost a month to schedule it, but I guess that couldn't be helped given circumstances beyond the dealership's control. More
by lordibob
December 07, 2023
They were all very welcoming and ensured we were happy throughout the entire experience. Tony did a fantastic job! throughout the entire experience. Tony did a fantastic job! More
by samsemail218
December 07, 2023
Cory was great to work with, i was in and out in a matter of two hours tops, this was with a trade and me taking a 20 minute test drive. of two hours tops, this was with a trade and me taking a 20 minute test drive. More
by Tim@vuemortgage.com
