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Sunset Ford

St. Louis, MO

4.8
6,150 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,150 reviews

November 17, 2023

Won me over with their professionalism and genuine kindness. The issue I was having was complicated and Sunset went well out of their way to get me all set up. Even the kids enjoyed coming up! More

by AlansF150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssia Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Schwartz, Morgan Boyd-Keys, Memphis Brewington, Lilyanna Dunn
Nov 20, 2023 -

Sunset Ford responded

Thank you so much for the outstanding review and your business! Our team enjoyed working with you, and we hope to see you again!

November 17, 2023

When I called to check on the status of my car, I was told it was ready. I would have appreciated getting a call rather than having to check. More

by jschnurbusch
Recommend Dealer
Yes
Employees Worked With
Morgan Boyd-Keys, Morgan Boyd-Keys
Nov 20, 2023 -

Sunset Ford responded

Thank you so much for sharing this with us! Our team enjoyed having you here, and we hope to see you again!

November 16, 2023

Brad was extremely helpful and very pleasant to work with. He was knowledgeable with all my questions and always returned my calls in a timely manor. I will definitely be referring him to family and fri More

by Jessicareiter05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Sunset Ford responded

We appreciate the outstanding review and recommendation! It was wonderful working with you, and our team hopes to see you again in the future. Thank you for choosing Sunset Ford!

November 16, 2023

This is the 3rd vehicle we have bought from Sunset Ford. Hoping we are as satisfied with it as we have been with the others. More

by sam0510
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Farrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Sunset Ford responded

Congratulations on your recent purchase! Our team truly enjoys working with you, and we wish you all the best. See you next time!

November 15, 2023

Wait time was entirely too long (4 weeks) & service manger Danny Schwartz has a bad attitude. More

by jpmcbride15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leah Hummell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Sunset Ford responded

Please know that here at Sunset Ford, we do our best to have our customers taken care of in a timely manner and strive to provide the best possible service. We are disappointed to hear that you had a less than outstanding experience with us. If you would like to discuss further, please feel free to call me. - Justin Heutel, Fixed Operations Manager. 314-467-1101 or jtheutel@sunsetford.com

November 14, 2023

Jim answered all of my silly questions and made the entire process of purchasing a new vehicle a breeze. More

by mariadower
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Farrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Sunset Ford responded

Congratulations on your purchase! Our team enjoyed working with you, and we hope you enjoy your vehicle for many years. We will see you next time!

November 13, 2023

Fantastic working with Brad! Very courteous and professional. I'll be a return customer. Thank you! More

by Bex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Sunset Ford responded

Thank you so much for sharing this with us! Our team enjoyed working with you, and we wish you all the best. See you next time!

November 11, 2023

Tony went above and beyond to get me out of an upside down loan. He took the time to understand what I wanted and took time to get me the best deal. More

by bequetted99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Sidberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Pizzella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Sunset Ford responded

Congratulations on your new vehicle! Our team enjoyed working with you, and we are so happy to hear that they provided you with the 5-star service you deserve. We wish you all the best and are here for any future needs. Thank you for choosing Sunset Ford!

November 10, 2023

Another satisfied visit. Brett M determined what the problem was, and had it fixed fast. He also recommended a couple of things that needed to be done to save me from a future More

by Dave Kerperien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Sunset Ford responded

Thank you so much for taking the time to share your experience with us. Our team truly enjoyed working with you, and we wish you many happy, safe miles. We're here for any future needs and will see you next time!

November 09, 2023

Brett at Sunset and his team do excellent work and great customer service. Would highly recommend. More

by INSOLENT_JESTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Sunset Ford responded

Thank you so much for the great review and recommendation! Our team truly enjoyed working with you, and we wish you all the best. See you next time!

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