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Sunset Ford
Sumner, WA
867 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 867 reviews
December 02, 2021
I was told I would get certain things fixed and didn't. Scratch on my windshield and drivers side window will not go fully up do to weather guard. Then I was told I would receive a call back to schedule th Scratch on my windshield and drivers side window will not go fully up do to weather guard. Then I was told I would receive a call back to schedule those things and didn't get any. More
by ADRIANJRMENDIOLA
Verified CustomerEmployees Worked With
John kim
Helpful December 01, 2021
They didn’t seem too excited to see us. But we understand the lack of staff and we got there late in the day. Truck was on time and they seemed a little more pleasant when we picked it up. the lack of staff and we got there late in the day. Truck was on time and they seemed a little more pleasant when we picked it up. More
by RTMITCH
Employees Worked With
No sure or can’t remember.
November 30, 2021
My salesman Todd was most helpful very patient and courteous as I came in not sure what I wanted he allowed me to check out different cars and fell in love with the one we bought he then made sure tha courteous as I came in not sure what I wanted he allowed me to check out different cars and fell in love with the one we bought he then made sure that I was completely taken care of throughout the whole process More
by MICHELLEFUCHS
Employees Worked With
Todd (salesman) Murray
November 30, 2021
Had a great experience.first time their.truck was serviced in a timely manner and service crew was helpful with up coming services to be done.thankyou.dennis f. serviced in a timely manner and service crew was helpful with up coming services to be done.thankyou.dennis f. More
by supermom1269
Employees Worked With
Scott.tammy
November 28, 2021
Oil change was a 1/2 quart low, still smells of burnt oil ( probably a spill ). I was under the impression that the multi point inspection would inflate all tires to proper PSI, it was not. You get what you ( probably a spill ). I was under the impression that the multi point inspection would inflate all tires to proper PSI, it was not. You get what you pay for with a free oil change I guess. More
by BEARD.ANDREWJ
Employees Worked With
Not throwing under the bus
