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Sunset Ford of Waterloo

Waterloo, IL

Overview
Employees
Reviews
Vehicles
4.8
2,055 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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1425 N Illinois Route 3

Waterloo, IL

62298

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Showing 2,055 reviews

December 21, 2025

I came to Sunset Ford just to look at a vehicle, but after meeting Joe & the rest of his team I knew this was the dealership I wanted to buy a vehicle from. Everyone was so friendly, down to earth & hel More

by Lydia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2025 -

Sunset Ford of Waterloo responded

Congratulations on your purchase, Lydia! It was wonderful having you here, and we wish you many happy miles. When it is time for service, we are here to help!

December 17, 2025

Sunset ford was very easy to work with. Very nice people, would absolutely refer friends and family to them!! More

by A Schuessler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2025 -

Sunset Ford of Waterloo responded

Thank you so much for the great review and your business! Our team truly enjoyed having you here, and we wish you all the best with your vehicle. Come on back to see us!

December 16, 2025

Joe was fantastic! ! He listened well and responded promptly. I felt no pressure…only kindness and a desire to meet my needs. Joe is the best! More

by boblohman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2025 -

Sunset Ford of Waterloo responded

Congratulations on your purchase! Our team truly enjoyed having you here, and we wish you many happy and safe miles. Thank you for choosing Sunset Ford of Waterloo!

December 13, 2025

Process was smooth salesman and general manager made sure a solid deal was to be made More

by shawnk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2025 -

Sunset Ford of Waterloo responded

Thank you for your business! Our team enjoyed assisting you, and we look forward to your next visit.

December 12, 2025

The team is helpful and honest. I will recommend this dealership to everyone I know. More

by Jpsonger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Rolufs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Fitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2025 -

Sunset Ford of Waterloo responded

Thank you for the review and recommendation! Our team enjoyed having you here, and we wish you many happy and safe miles. See you next time!

December 12, 2025

Couldn't ask for better—staff bent over backwards, covered every need without pushing extras. Left happy, zero regrets. More

by jake83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Rolufs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2025 -

Sunset Ford of Waterloo responded

Congratulations on your purchase, Jake! It was wonderful having you here, and we wish you many happy miles. When it is time for service, we are here to help!

December 12, 2025

This was the first time that I've purchased a car out of state. Sunset made the process seemless. The car was delivered in a timely manner. Thanks! More

by roncowboysfan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2025 -

Sunset Ford of Waterloo responded

Thank you for taking the time to share your experience with us. It was a pleasure having you here, and our team hopes to see you again!

December 10, 2025

I would highly recommend Sunset Ford. I did not feel pushed into opposition I wasn't interested in More

by anitasprt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2025 -

Sunset Ford of Waterloo responded

Thank you so much for the great review and recommendation! Our team appreciates your business, and we are here for any future needs.

December 09, 2025

I was more than pleased with my salesman Joe hill. I have now purchased 2 vehicles from sunset and have no regrets whatsoever. I have already recommended them to friends. More

by Kcoughlin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2025 -

Sunset Ford of Waterloo responded

Thank you so much for the outstanding review and recommendation! Our team truly enjoyed having you here, and we wish you many happy miles. Come on back to see us!

December 06, 2025

This is the 4th new Ford I have bought from Joe Hill at Sunset Ford Waterloo. Joe is simply the best Always answers all my questions. No pressure and very knowledgeable I highly recommend Joe More

by Cjocountry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2025 -

Sunset Ford of Waterloo responded

Thank you so much for the great review and recommendation! Our team enjoyed having you here and wishes you many happy and safe miles. We are here for any future needs, and hope to see you again!

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