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Sunset Ford of Waterloo
Waterloo, IL
2,016 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,016 reviews
September 22, 2025
I had a good buying experience with Sunset Ford. I wish interest rates were lower but that is not in the control of the dealership. Happy with the car. I wish interest rates were lower but that is not in the control of the dealership. Happy with the car. More
by Rayara3120
Employees Worked With
September 22, 2025
The folks at Sunset continue to impress. I must commend them for their great service and hard work. I must commend them for their great service and hard work. More
by drejfit
Employees Worked With
September 20, 2025
Joe and the crew were extremely helpful and answered all of my questions. Would strongly recommend of my questions. Would strongly recommend More
by caseywyman
September 19, 2025
We love are new truck, Everyone was friendly and very nice. We will recommend to everyone to go to sunset ford in waterloo to get a vehicle. Thank you Joe and everyone else that helped us get our truck nice. We will recommend to everyone to go to sunset ford in waterloo to get a vehicle. Thank you Joe and everyone else that helped us get our truck More
by rgonefishing
Employees Worked With
September 19, 2025
I can recommend the staff at Sunset Ford. Everything went well and I am loving my new car. Everything went well and I am loving my new car. More
by Randy
Employees Worked With
September 18, 2025
Great service and great experience. Gave good trade prices for used vehicles and were very attentive! Gave good trade prices for used vehicles and were very attentive! More
by KL
September 13, 2025
The team at Sunset Ford in Waterloo made this an easy transaction. I will recommend my friends when they are looking for cars to stop at Sunset Ford. transaction. I will recommend my friends when they are looking for cars to stop at Sunset Ford. More
by Randy
September 12, 2025
I love my new car and I had a very good experience at Sunset Ford. The price, timeliness, and experience really made my purchase enjoyable. I will be back next time. Sunset Ford. The price, timeliness, and experience really made my purchase enjoyable. I will be back next time. More
by Rayara3120
September 12, 2025
I appreciate the attention to details and the professionalism. John is so good to work with as it’s the second new car he’s sold me in the past six months. He’s never pushing anything… always acc professionalism. John is so good to work with as it’s the second new car he’s sold me in the past six months. He’s never pushing anything… always accommodating and gets back to me with answers to all my questions. I also liked working with Andrew to close the deal and finalize the paperwork. What a team! 5 stars. More
by Mark Gordon
Employees Worked With
