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Sunset Ford of Waterloo
Waterloo, IL
1,950 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,950 reviews
April 18, 2024
John Ries at Sunset Ford was very patient in finding exactly what I was looking for. I never felt rushed or pressured to make a decision. I would definitely recommend him to anyone looking to purchase a exactly what I was looking for. I never felt rushed or pressured to make a decision. I would definitely recommend him to anyone looking to purchase a new vehicle. Kyle Brewer and the team at Sunset are excellent! More
by JohnW
April 11, 2024
Very helpful with information and ease of completion of sale. All staff were amazing and made this harmless. sale. All staff were amazing and made this harmless. More
by raywthorsten60
April 06, 2024
Nice & clean Waterloo Facility. Salesman John Reiss and Sales Manager Kyle Brewer are exceptional. Had a very bad experience buying a used car from the Sunset Hills Ford Dealersh Salesman John Reiss and Sales Manager Kyle Brewer are exceptional. Had a very bad experience buying a used car from the Sunset Hills Ford Dealership. The experience from the Waterloo Dearlship renewed our faith in Sunset Ford. We plan on being regular customers and because of the exceptional performance from the Waterloo Team we are planning to buy another new Ford very soon. Thank You ! More
by Ed & Chris Harper
April 02, 2024
Adrian was very kind and personable throughout the entire experience. Overall a wonderful experience, I would highly recommend to others. experience. Overall a wonderful experience, I would highly recommend to others. More
by Emily L.
April 01, 2024
I very much liked the experience of purchasing a vehicle from Sunset Ford of Waterloo. Joe, Kyle and Treff were great to work with. from Sunset Ford of Waterloo. Joe, Kyle and Treff were great to work with. More
by happy
March 25, 2024
First time buyer at this dealership. John Ries and the rest of the staff were great to work with. Thanks so much for a great buying experience. John Ries and the rest of the staff were great to work with. Thanks so much for a great buying experience. More
by Kntbabbs
March 19, 2024
Adrian and Treff were very friendly and very easy to work with. Adrian went over the workings of the car with me. I didn’t feel rush at all with. Adrian went over the workings of the car with me. I didn’t feel rush at all More
by terrikeim
March 19, 2024
Adrian couldn’t have been more helpful in our car buying experience. He was patient and professional throughout the process. Very thankful for him! experience. He was patient and professional throughout the process. Very thankful for him! More
by alixann22
March 19, 2024
Sunst Ford made the purchasing process easy. They made frequent updates on the status of our vehicle. They made frequent updates on the status of our vehicle. More
by 321274.sw
