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Sunset Ford of Waterloo
Waterloo, IL
2,016 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,016 reviews
September 12, 2025
Great Service and negotiable. Made my truck purchase quick and easy. Would purchase a vehicle through john again. Made my truck purchase quick and easy. Would purchase a vehicle through john again. More
by rjp85
September 10, 2025
I had a great experience at Sunset Ford in Waterloo Illinois. I will be back when I need another vehicle. Fast and courteous. Thank you! Illinois. I will be back when I need another vehicle. Fast and courteous. Thank you! More
by Rayara3120
September 09, 2025
Sunset Waterloo is a great place to buy a vehicle ask for Adrian when there Adrian when there More
by radrandy203
Employees Worked With
September 08, 2025
Joe was extremely helpful throughout the entire process. He walked us through the paperwork step by step, making everything clear and easy to understand. He also made the test drive smooth and enjoyable, an He walked us through the paperwork step by step, making everything clear and easy to understand. He also made the test drive smooth and enjoyable, answering all our questions with patience and professionalism. Great experience working with him! More
by kailiahw289
Employees Worked With
September 04, 2025
It was a pleasure working with Joe. Sunset over all is a rare dealership. There were no games played I think we were treated very fairly I we got what I think was a very good price on Sunset over all is a rare dealership. There were no games played I think we were treated very fairly I we got what I think was a very good price on our truck. I would not hesitate to send a friend or relative to buy a new vehicle from Joe and Sunset Ford. More
by steele54
August 27, 2025
They worked really well with me before even coming to the dealership since I lived far away and got a really nice bed liner put in for me prior to purchase. Worked out a great deal and got me in and out quic dealership since I lived far away and got a really nice bed liner put in for me prior to purchase. Worked out a great deal and got me in and out quickly. More
by jjmiller1987
August 24, 2025
Joe’s an excellent sales rep very easy to work with highly recommended. When we arrived to pick up my new truck, he was very accommodating. highly recommended. When we arrived to pick up my new truck, he was very accommodating. More
by hemrichexcavating
Employees Worked With
August 20, 2025
Adrian was great to work with! He listened to what our needs were and came up with a perfect option for us. He listened to what our needs were and came up with a perfect option for us. More
by Jessica
Employees Worked With
August 18, 2025
Joe and Kyle made the process really easy. I highly recommend these guys and dealership. I highly recommend these guys and dealership. More
by Clay
August 09, 2025
We purchased a car from Sunset Ford at Waterloo branch and had the best experience we could have asked for. All the guys working there are great! and had the best experience we could have asked for. All the guys working there are great! More
by pamsteppig
