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Sunset Ford of Waterloo
Waterloo, IL
1,819 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,819 reviews
March 15, 2024
Sunset Ford Waterloo was hands down the best first time car buying experience!!! John and Kyle were great to work with. I will definitely be recommending all my friends to Sunset Ford Waterloo. car buying experience!!! John and Kyle were great to work with. I will definitely be recommending all my friends to Sunset Ford Waterloo. More
by Amber
Helpful March 13, 2024
Joe was a pleasure to work with. No pressure from start to finish on our Bronco purchase. I would recommend Joe to anyone in the area looking to buy! No pressure from start to finish on our Bronco purchase. I would recommend Joe to anyone in the area looking to buy! More
by sruthshort
March 07, 2024
Huge selection, and very helpful and hands on people! Will definitely be back next time! Will definitely be back next time! More
by Chey
March 07, 2024
Although they didn't tell me, until I got to tge dealership, that I couldn't test drive the 2024 I wanted, I was still able to find the best deal. I got a great car at a great price and I'm happy. dealership, that I couldn't test drive the 2024 I wanted, I was still able to find the best deal. I got a great car at a great price and I'm happy. More
by Nottoday
March 05, 2024
Sunset made the experience of buying my first car incredibly easy! John was super helpful with all my questions and going over things to help me understand the buying process. He was so easy to work incredibly easy! John was super helpful with all my questions and going over things to help me understand the buying process. He was so easy to work with and I couldn't recommend him enough! More
by AHayes
March 05, 2024
I have had repeat visits now that have resulted in great service. Adrian was very helpful and made sure that I got a great deal. Thank you Sunset. service. Adrian was very helpful and made sure that I got a great deal. Thank you Sunset. More
by Jimjimjimmyjimmy
Employees Worked With
March 05, 2024
John was very patient and knowledgeable. Good experience overall. I would deal with John again. Good experience overall. I would deal with John again. More
by Crwhit23
March 05, 2024
Adrian made the process easy and he was always avaliable for questions with fast response time after the sale. for questions with fast response time after the sale. More
by Jeff
Employees Worked With
