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Sunset Ford of Waterloo
Waterloo, IL
1,953 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,953 reviews
December 30, 2022
Kyle and Bill are both great and easy to work with. They make every step of the buying process fun and easy. Highly recommend the Sunset of Waterloo team! They make every step of the buying process fun and easy. Highly recommend the Sunset of Waterloo team! More
by HOF 2016
Verified CustomerDecember 30, 2022
We found the dealership to be friendly and cooperative with our needs for a vehicle. Since our car was wrecked, we were a bit under pressure to replace it. Sunset had just what we needed and made every with our needs for a vehicle. Since our car was wrecked, we were a bit under pressure to replace it. Sunset had just what we needed and made every effort to make it available. More
by hwsallee
Employees Worked With
December 27, 2022
This was my first car purchase and the experience with Joe at Sunset Ford of Waterloo was great. You always hear about how horrible the car buying experience can be between salesman pressure and paperwork Joe at Sunset Ford of Waterloo was great. You always hear about how horrible the car buying experience can be between salesman pressure and paperwork; however, it was not the case here. Joe never pressured me and he made sure that the used car I was buying had everything in tip-top shape before I bought it. The paperwork took less than 45 minutes. Overall, great experience. More
by Matt M
December 22, 2022
I have dealth with Sunset Ford for 23 years from sales to service and never had an bad experience.. service and never had an bad experience.. More
by mcr3020
December 17, 2022
Absolutely wonderful experience with Our salesman Kyle Brewer he was very easy to deal with and takes jokes well. Everyone we dealt with at the Dealership was great I highly recommend Sunset Ford Brewer he was very easy to deal with and takes jokes well. Everyone we dealt with at the Dealership was great I highly recommend Sunset Ford More
by Matazy67
December 17, 2022
Did good job at reasonable time and good check from service desk can't complain about anything service desk can't complain about anything More
by HAIRBOWS4HANNAH
Employees Worked With
