Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sunset Ford of Waterloo
Waterloo, IL
1,966 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,966 reviews
December 08, 2022
Got in at my appointment time and did not have to wait long staff was friendly and pleasant long staff was friendly and pleasant More
by NATLKAR
Verified CustomerEmployees Worked With
December 07, 2022
They were quick and very polite. Handled everything perfectly. Will definitely be having our service completed here again. Handled everything perfectly. Will definitely be having our service completed here again. More
by cari.wagner
December 05, 2022
Excellent car buying experience. Answered all questions and was personally interested in making us find the vehicle best suited for us. The transfer, title work, and financing was ex Answered all questions and was personally interested in making us find the vehicle best suited for us. The transfer, title work, and financing was expertly handled by Perry. I have found my new “go to” dealer. More
by haroldehughes
December 04, 2022
My experience concerning this last service appointment was perfect, the service advisor communicated with me every step of the way and my truck was completed within the time frame discussed. was perfect, the service advisor communicated with me every step of the way and my truck was completed within the time frame discussed. More
by s.henry_3769@hotmail.com
December 02, 2022
Joe treated me like a friend and not just a customer. Great overall communication and experience Great overall communication and experience More
by Rvrcap
December 02, 2022
Stop pressuring about other services and making up issues that don’t exist. Went to a friend who has his own stop and said that there was no issue with what you said was wrong. that don’t exist. Went to a friend who has his own stop and said that there was no issue with what you said was wrong. More
by sure_78
Employees Worked With
Casey Koester
November 25, 2022
Stopped in for works oil change. They were able to fit me in. The rep was nice and friendly. And as a bonus, no oily hand prints on hood or door. So nothing to complain about. They were able to fit me in. The rep was nice and friendly. And as a bonus, no oily hand prints on hood or door. So nothing to complain about. More
by DSN65
Employees Worked With
