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Sunset Ford of Waterloo
Waterloo, IL
1,952 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,952 reviews
November 22, 2022
This is the 2nd vehicle I purchased from Sunset. Great experience. Joe Hill and Perry Webb we’re very knowledgeable and helpful. The whole process was very efficient and the deal was fair! Great experience. Joe Hill and Perry Webb we’re very knowledgeable and helpful. The whole process was very efficient and the deal was fair! More
by dkfxplor
November 19, 2022
Thank you Pete Heutel, Joe Hill and Perry Webb for making purchasing this car a possible. We appreciate everything that you have done. Thanks again Frank and Robin Curtis purchasing this car a possible. We appreciate everything that you have done. Thanks again Frank and Robin Curtis More
by djc11790
November 17, 2022
Very clean, and everyone was kind and helpful. The woman at the service desk kept me up to date on my vehicle work and status. The woman at the service desk kept me up to date on my vehicle work and status. More
by REGINA.WINTERS16
Verified CustomerEmployees Worked With
November 17, 2022
Joe Hill was great to work with. He made the whole process from building the bronco to taking delivery very easy. Well worth the wait!! He made the whole process from building the bronco to taking delivery very easy. Well worth the wait!! More
by mgardner4
Employees Worked With
November 15, 2022
Kyle and Haydon were great and helping me find the truck of my dreams! If I were gonna buy a vehicle I would buy from them! of my dreams! If I were gonna buy a vehicle I would buy from them! More
by Bauejoshua99
November 14, 2022
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by Mp
Employees Worked With
November 13, 2022
Quick professional and great customer service. I would go there again for service repair thanks again I would go there again for service repair thanks again More
by Washyscott
Employees Worked With
November 13, 2022
Their website was very helpful. I was able to use it to compare to other Ford dealerships. Sunset was able to provide the best deal. Joe was able to answer all my questions. I was able to use it to compare to other Ford dealerships. Sunset was able to provide the best deal. Joe was able to answer all my questions. More
by shubert741
November 13, 2022
Sunset took care of my concerns. Fast service for the works. I asked for quote on new battery and they had that ready when I checked out Fast service for the works. I asked for quote on new battery and they had that ready when I checked out More
by DCFICKE
Employees Worked With
Service: Dark haired tall young lady
