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Sunset Ford of Waterloo
Waterloo, IL
2,170 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,170 reviews
Verified Customer
August 13, 2023
Great service. Kept me informed of progress. Needed nee battery, quickly installed. Balanced my tires. Kept me informed of progress. Needed nee battery, quickly installed. Balanced my tires. More
by Mob
August 10, 2023
Service center I text a lot, so asked her to send me about my truck and when can pick it up. Very polite and great communitarian. about my truck and when can pick it up. Very polite and great communitarian. More
by STORMYDK
Employees Worked With
Guy who serviced my truck did great job., Lonnie Mosbacher
August 09, 2023
Joe is THE MAN… he made an experience I was dreading breezy and stress-free!!! Come see for yourself what Joe and Sunset Ford of Waterloo is all about! breezy and stress-free!!! Come see for yourself what Joe and Sunset Ford of Waterloo is all about! More
by willweck
August 08, 2023
Treff and the whole team made our purchase so simple. They gave us all the information we needed and helped with all of our concerns. Would definitely buy from them again! They gave us all the information we needed and helped with all of our concerns. Would definitely buy from them again! More
by h94
Employees Worked With
Treff Laplant
August 07, 2023
Personable. . very helpful answered all our questions.. made us great deal definitely would use Sunset Ford of waterloo again. . very helpful answered all our questions.. made us great deal definitely would use Sunset Ford of waterloo again. More
by Geoguy77 Marty
Employees Worked With
Adrian Fitch and Kyle Brewer, Perry Webb
August 02, 2023
Lonnie in service was absolutely great to work with. Her and the tech did a great job diagnosing my vehicle getting the repair completed and working with both ford warranty and the aftermarket coverag Her and the tech did a great job diagnosing my vehicle getting the repair completed and working with both ford warranty and the aftermarket coverage to cover out of pocket cost More
by B.ellis86
Employees Worked With
Lonnie Mosbacher
