
Sunset Ford of Waterloo
Waterloo, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Seemed like the service dept. was friendly. It was quick and easy to get in and out... was friendly. It was quick and easy to get in and out... More

Our salesman, Kyle Brewer was straight forward, honest, and knowledgeable regarding the Bronco. He also related his experience with Bronco Rodeo which was very helpful. We were very satisfied with our over and knowledgeable regarding the Bronco. He also related his experience with Bronco Rodeo which was very helpful. We were very satisfied with our overall experience with Sunset Ford. Between the Waterloo store and the St. Louis store we have purchased six vehicles from Sunset. You can say we are happy customers of Sunset Ford. More
The service I had completed was completely in a timely matter and I had no issues. No complaints. matter and I had no issues. No complaints. More

Kyle and the Sunset Ford team have provided great customer service with both trucks I have purchased from them. I'll definitely be back. customer service with both trucks I have purchased from them. I'll definitely be back. More
Answered my questions within a reasonable time. Was in and out of service within a timely manner Was in and out of service within a timely manner More
The service desk personnel were very kind and helpful. (can't remember their names...sorry) (can't remember their names...sorry) More
On time and did what they said they would do on the visit. Very polite visit. Very polite More
The service on my car was good. No complaints. Serviced both cars same day. My husband’s car: -Didn’t reset the maintenance req’d light -Said he had an oil leak but wasn’t s No complaints. Serviced both cars same day. My husband’s car: -Didn’t reset the maintenance req’d light -Said he had an oil leak but wasn’t specific as to where it was coming from More
Lonnie was very helpful and a pleasure to work with. Work was scheduled and done in a timely manner. Work was scheduled and done in a timely manner. More
The service was quick, they didn't sell me on frivolous extended warranties or protection plans, and the price for an oil change was very reasonable. extended warranties or protection plans, and the price for an oil change was very reasonable. More