
Sunset Ford of Waterloo
Waterloo, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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I am a single lady & have had some bad experiences shopping for a car. At Sunset Ford I felt comfortable & had a very nice salesman, Joe Hill. I liked how he kept in touch, explained the car features shopping for a car. At Sunset Ford I felt comfortable & had a very nice salesman, Joe Hill. I liked how he kept in touch, explained the car features & answered all my questions. I would certainly recommend them to my friends. More
Seemed like the service dept. was friendly. It was quick and easy to get in and out... was friendly. It was quick and easy to get in and out... More

Our salesman, Kyle Brewer was straight forward, honest, and knowledgeable regarding the Bronco. He also related his experience with Bronco Rodeo which was very helpful. We were very satisfied with our over and knowledgeable regarding the Bronco. He also related his experience with Bronco Rodeo which was very helpful. We were very satisfied with our overall experience with Sunset Ford. Between the Waterloo store and the St. Louis store we have purchased six vehicles from Sunset. You can say we are happy customers of Sunset Ford. More
The service I had completed was completely in a timely matter and I had no issues. No complaints. matter and I had no issues. No complaints. More

Kyle and the Sunset Ford team have provided great customer service with both trucks I have purchased from them. I'll definitely be back. customer service with both trucks I have purchased from them. I'll definitely be back. More
Answered my questions within a reasonable time. Was in and out of service within a timely manner Was in and out of service within a timely manner More
The service desk personnel were very kind and helpful. (can't remember their names...sorry) (can't remember their names...sorry) More
On time and did what they said they would do on the visit. Very polite visit. Very polite More
Lonnie was very helpful and a pleasure to work with. Work was scheduled and done in a timely manner. Work was scheduled and done in a timely manner. More