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Sunset Ford of Waterloo
Waterloo, IL
1,989 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Top Reviewed Employees
Latest Reviews
July 28, 2025
Everyone was very patient and kind.
Explained everything very well. I was very relaxed making an important decision about the vehicle.
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by berryap1964
July 25, 2025
Joe was great to work with on the purchase of a truck for
our son. Kyle and Bill were fantastic as well! Would highly recommend this dealership to anyone!
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by jennrward
July 24, 2025
I was in town for a few days, ended up with a "low tire"
message on the dashboard. I pulled into the dealership since I was worried about running on a flat.
I was helped by Lonnie Mosbacher. I did not
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by pvtkirby
Employees Worked With
Dealership Inventory (130 Vehicles)
2015 Jeep Cherokee
used
Deep Cherry Red Crystal Pearlcoat exterior
Automatic
Four-wheel Drive
Photos & Amenities
- Free Automated Car Washes
- Free WiFi
- Free Coffee
- Sunset Loyalty Program - Owner Advantage
- After Hours Drop-Off
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Express Service
- Instant Financing
- Authorized Parts Store
- Home Delivery
- Shuttle Service
- Television
- Virtual Appointments
- Vehicle Sanitization
- Vending Machines
- Online Accessory Store
- Home Test Drives
- Quick Lube
- Rental Vehicles Available
