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Sunset Ford - Service Center

St. Louis, MO

4.4
1,759 Reviews
Call Service Center (314) 843-4431

1,759 Reviews of Sunset Ford - Service Center

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July 29, 2023

Always can trust what they do for your car, at a fair price. Have been going to sunset ford for years More

by H38M46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Jansen
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Jul 31, 2023 -

Sunset Ford responded

We appreciate the outstanding review and your business. Our team is here for any future needs. Come back and see us!

July 27, 2023

Nothing but the best for me. .. They have been super awesome and the people I sent there More

by PONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leah Hummell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssia Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Jansen, Morgan Boyd-Keys, Heather Stewart, Memphis Brewington
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Jul 28, 2023 -

Sunset Ford responded

Thank you so much for the great review! Our team enjoyed working with you, and we wish you all the best!

July 27, 2023

Quickly and kindly handled recall. Courtesy transportation. Factory recall. Needed a ride to pick up vehicle...provided by dealership More

by BJ
Recommend Dealer
Yes
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Jul 28, 2023 -

Sunset Ford responded

We appreciate the outstanding review and your business! Our team enjoyed working with you, and we hope to see you again!

July 27, 2023

Service department is amazing! Leah my service advisor did great on getting me in. Thank you! More

by HEATHERSTEWART2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Hummell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2023 -

Sunset Ford responded

Thank you so much for the fantastic review and your business. Our team wishes you many happy, safe miles, and we will see you next time!

July 26, 2023

It has quick fast service nice friendly service and takes good care of your car More

by Cortner4933
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Early
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Conover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Arendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wyatt Cronk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Bernal, Morgan Boyd-Keys, Memphis Brewington, Lucas Calcaterra, Michael DeWalle, Riley Chamberlain
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Jul 27, 2023 -

Sunset Ford responded

Thank you so much! Our team appreciates you, and we will see you next time!

July 26, 2023

Great service and parts department. Thanks to Gary and Brett for the great work. I’ll be bado More

by Fordguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2023 -

Sunset Ford responded

Thank you so much! Our team truly enjoyed working with you, and we wish you many happy, safe miles. See you next time!

July 26, 2023

Great service,but little long on tbe completion side. ..should not take 1 and a half for oil change. Especially since I had reservation for the oilchange..just saying. More

by DWAGNERDVD
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jon Fletcher
Report | Print
Jul 27, 2023 -

Sunset Ford responded

We appreciate the feedback and hope to work with you again in the future!

July 26, 2023

Brett Mathes is the best. Got everything taken care of on time and no hassles. More

by PENNOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 27, 2023 -

Sunset Ford responded

Thank you so much for sharing this with us! Our team truly enjoyed working with you, and we hope to see you again!

July 26, 2023

Great people, good service. Low pressure but bring to you an expert opinion and solid manufacturer recommendations on what should be done and when. More

by tackesm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 27, 2023 -

Sunset Ford responded

Thank you so much for the review and your business. Our team enjoyed having you here, and we hope to see you again!

July 24, 2023

Good customer service repair clean, waiting room clean, was a happy environment to be in!was a happy environment to be in More

by Edward_Yoder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Boyd-Keys
Report | Print
Jul 25, 2023 -

Sunset Ford responded

Thank you so much for taking the time to share this with us! We look forward to your next visit!

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