Suntrup Hyundai South

Poor Service Department I took my daughters car in for repairs at this location. I spent around $1000 in repairs. One of the repairs was to replace the timing belt. This was I took my daughters car in for repairs at this location. I spent around $1000 in repairs. One of the repairs was to replace the timing belt. This was $600. After a year went by we had to take it for service again but we used another dealer. They found a bolt inside the timing belt compartment and the only way it could get inside was to be dropped by the person who originally worked on the engine. The bolt ultimately damaged the belt and it had to be replaced only after a year. I called Suntrup and told them what we found in the engine and sent them a picture of the bolt along with my service contract. They said since a year had passed, it was out of warranty. I felt that in this situation they would make exceptions because a mechanic made a mistake and left the bolt inside the engine. I sent a letter to Suntrup expressing my concerns and I never received a reply or telephone call back. Since I wrote this review, I was contacted by Suntrup Executive Assistant, to see if anything could be resolved. They said too much time had passed and offered 20% off any service. I spent $600 to repair the first belt and another $700 to replace it a year later. So the only thing they can offer me to compensate for my loss is a 20% off coupon. More

Amazing Even though I did not end up buying a car, it was not because of them. Some things came up financially and I couldn't afford it anymore but, I want to Even though I did not end up buying a car, it was not because of them. Some things came up financially and I couldn't afford it anymore but, I want to leave some feedback. To start off, I am a college kid who was looking to upgrade my car. Me being on a tight budget was brought up when I met with Zack Knott. Zack treated me with the most respect I have ever received from a salesperson. It actually felt like he cared and wanted to do everything in his power to make my payments affordable and get me the best car he could. We test drove one and I feel in love. The upcoming week after the test drive is when the financial issue came up. I told Zack and he understood. Then a few days later he called me and had an awesome deal on a brand new car. I rushed there after I left college and test drove it. Loved it. Sat down and went over the numbers and figured out I wouldn't be approved because I don't have a lot of credit yet but, would be with a cosigner. My grandpa was going to cosign but I would've dug myself into a hole if I took out this loan. Completely understandable. I appreciate everyone who works there. Zack, the manager Sean, and Zijad really did everything they could in order to make it possible for me to buy a car. Sadly had to refuse because of finances but, the amount of effort they all put in is huge. I have recommended this dealership to several people and they plan on buying from them in the future. I plan on being a repeated customer, once my funds allow me to, and I want to work with these three guys every time. Thank you guys again for everything you did for me! More

Suntrup Review I recently purchased a Hyundai Accent at the Suntrup dealership on Lindbergh Boulevard. My salesman was friendly, professional, and very courteous to I recently purchased a Hyundai Accent at the Suntrup dealership on Lindbergh Boulevard. My salesman was friendly, professional, and very courteous to me and my family. He helped to make the experience of buying a car an easy and pleasurable one. More

My Experience I have no complaints. Service was nice and everyone was very polite. Staff seemed knowledgeable and willing to help. Over all it was a good experience I have no complaints. Service was nice and everyone was very polite. Staff seemed knowledgeable and willing to help. Over all it was a good experience More

Amazing experience Fred at Suntrup helped get me into the car I wanted at a price I needed. It was a pleasant experience. I will definitely use this dealership in the Fred at Suntrup helped get me into the car I wanted at a price I needed. It was a pleasant experience. I will definitely use this dealership in the future. More

Purchasing new car Z helped me so much he was very understanding and worked very diligent with me! He showed me all the ins and outs of the car and very humorous to spea Z helped me so much he was very understanding and worked very diligent with me! He showed me all the ins and outs of the car and very humorous to speak with! Thank you More

Tom does a great job making you feel welcome. Told him what i wamted and where everything needed to be and he got it there for me. does a great job making you feel welcome. Told him what i wamted and where everything needed to be and he got it there for me. More

Good job. Enjoyed doing business with Suntrup. Would come back again for service or if I purchase another car. Very happy that I was able to purchase my first c Enjoyed doing business with Suntrup. Would come back again for service or if I purchase another car. Very happy that I was able to purchase my first car with them. More

2017 Santa Fe sport I would like to thank David Williams for his genuine personality and expertise on our new car purchase. David made the purchase hassle free and enjoya I would like to thank David Williams for his genuine personality and expertise on our new car purchase. David made the purchase hassle free and enjoyable. More

David Williams - Suntrup Hyundai David was extremely helpful and knowledgeable. He is also responsive and very easy to work with. I would not hesitate to purchase another vehicle fr David was extremely helpful and knowledgeable. He is also responsive and very easy to work with. I would not hesitate to purchase another vehicle from him. More