Suntrup Hyundai South

Squeak no more. Oil came in for an oil change and tire rotation and mentioned about a squeak while braking. My service rep, Armen, said he would have the tech check i Oil came in for an oil change and tire rotation and mentioned about a squeak while braking. My service rep, Armen, said he would have the tech check it out. Since I just had the front brakes replaced in May I figured that may be the problem. Carmen said that they adjusted the rotors and it should stop the squeak. If not to call him directly and he would schedule me an appointment to have it looked at. I got in the next day and Armen remembered who I was and had a tech come out and go for a test drive so he could hear the squeak. During my wit time Armen would come out to tell me exactly what was happening which made my wait more comfortable. Needless to say the tech solved the squeak problem and I was on my way. I really felt that Armen went out of his way to take care of to take care of my little annoying squeak. I felt as though my squeak mattered to him. Thanks for the Great Service. More

Great staff I had a great experience buying from Suntrup Hyundai. the entire staff was very professional and helpful, but not over helpful which I liked. I had do I had a great experience buying from Suntrup Hyundai. the entire staff was very professional and helpful, but not over helpful which I liked. I had done some research beforehand so I had a really good idea of which vehicle I was looking at. They were willing to help with anything I need. More

Sante fe purchase What made me most want to buy a car from this dealership was the option to get a lifetime warranty and the fact that the salesman let me take a loaner What made me most want to buy a car from this dealership was the option to get a lifetime warranty and the fact that the salesman let me take a loaner car home to test drive More

Great Service Went in after my previous Elantra was totaled. In and out in under 3 hours. While I was not pleased that my other car was totaled, Tommy was easy to w Went in after my previous Elantra was totaled. In and out in under 3 hours. While I was not pleased that my other car was totaled, Tommy was easy to work with and I got a new car! More

Disrespectful David Tranchilla at Suntrup Hyundai is rude, disrespectful, and wasted our time. We wanted to negotiate the price of a demo since it had stains in the David Tranchilla at Suntrup Hyundai is rude, disrespectful, and wasted our time. We wanted to negotiate the price of a demo since it had stains in the back and scratches on the door, plus it is a car that has miles and left the lot. He gave an initial price of only $900 under a new car. We gave a counteroffer with room to negotiate that included adjustment for mileage and wear and tear (including scratches and stains in the car). After hearing we had pre approved financing, he came back with a price $100 above the initial offer. Had printed out an email of me saying I thought the first price sounded good (an email I wrote before we had met or saw the car) and circled the whole thing in thick, black marker. He had no interest in selling us a car. It was also like pulling teeth to get the new car price because he knew the demo wasn't a very good deal. And he seemed annoyed that we had a lot of questions about the car including how long it had been on the lot (almost a year). We asked to see a vehicle history report and he didn't want to produce that either. I felt very disrespected and insulted by David who obviously did not want to work with us. More

Review of Suntrup Hyundai Both Fred McClary and Sean Kelley are both outstanding people. They both professional and make the experience of buying a car fun. This is my 3rd ca Both Fred McClary and Sean Kelley are both outstanding people. They both professional and make the experience of buying a car fun. This is my 3rd car I've bought from Fred and I definitely recommend Fred to friends and family. I also worked with Jon Chung in Finance. Jon informed me of the different options regarding additional warranty but he was not pushy at all. It was by far the fastest and best service I've ever experienced with the Finance folks. More

review Excellent experience during the visit with the sales person and finance person during the purchasing process. Our questions were answered quickly and Excellent experience during the visit with the sales person and finance person during the purchasing process. Our questions were answered quickly and we did not feel pressured in any way. More

Professional Quality Dealer After doing a lot of research on small SUV's, I had narrowed my search down to 5 that I wanted to look at. My wife and I began first with Suntrup Hyun After doing a lot of research on small SUV's, I had narrowed my search down to 5 that I wanted to look at. My wife and I began first with Suntrup Hyundai. From the start we felt welcome and at home. At no time did we feel pressured. Because of the many features of the Hyundai Tucson, that suited our needs, we felt that this might be the car for us. Not only that, but Suntrup Hyundai's commitment to extend the warranty if we maintained our vehicle with them convinced us of the quality of the Tucson and their quality service team. When Sean presented us with a great deal, we felt that we did not need to look further. We now have a beautiful white Tucson Limited! More

Happy Customer Outstanding gentleman . Never pushing .informative and understanding. Would recommend him to everyone I know. Was a Ford girl now I love my Honda! You Outstanding gentleman . Never pushing .informative and understanding. Would recommend him to everyone I know. Was a Ford girl now I love my Honda! You want to feel important see Honda Suntrup More

Hyundai Mike zeller was awesome and very friendly. He made the whole process easy and fun. I would recommend him to anyone. The best dealer I have ever had Mike zeller was awesome and very friendly. He made the whole process easy and fun. I would recommend him to anyone. The best dealer I have ever had More