Ashley was such an amazing delight to work with! She's relatable, doesn't hide any "hidden fees" from you, and will tell you the truth. She made the whole process easy and smooth. Thank you, Ashley!!
"A Huge Thank You"
Sean, you and Ashley have to be the nicest car salespersons I have ever met. Very genuine people! I would drive the forty miles from my home again for the next vehicle search.
I truly mean that.
"If you're looking for a nightmare"
I wasn't going to write review, because my experience was not the best but I figured maybe I just expected too much and I was giving them the benefit of the doubt. But now, I got my title and the check to license it since we rolled it into the loan and they shorted me what they told me it would be for....by almost 300. And its insulting because they even included a paper showing me what it would cost to license it showing its roughly 300 more than what they gave me back. So not only did your company not keep me informed when we were trying to get the loan approved (entire Saturday and Monday wasted, thanks) your sales manager or whoever Micheal Krause lied to my face about the check I would be getting back to license it. Why have me put that amount down telling me the check would be cut to cover license fee and then short it??? I dont understand what lying did to help you all. But if you want to go to a dealership who is going to waste your time, lie to your face, and wont return your phone calls or let you know what's going on, this would be the perfect dealership for you. Oh, and they dont hold true on their referral bonus. I had a friend refer me and she never received it. I'm also waiting for them to pay off my trade in before the late payment messes with my credit. Bravo..
I will add, my sales person was pretty helpful and helped me keep my cool before I just turned around and left. He is the only reason the sale went thru. Thanks joel, even though the company you work for is dishonest and has very poor customer service
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