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Suntrup Kia South
St. Louis, MO
2,522 Reviews
The Suntrup family have been servicing and selling cars since 1957 for the St Louis area. Bill Suntrup started the first dealership in the 1960s and a decade later his brother, Don Suntrup, began working in the automotive business. From there, the family involvement in the industry blossomed. Among the grown children of both Bill and Don, there are more than 20 additional family members employed in the Suntrup Automotive Group. Bill’s children, Chris and Tom are partners in Suntrup West County Volvo and Tom is President and CEO of Suntrup Ford Kirkwood, Suntrup Buick GMC in St. Peters and Suntrup Ford Westport.
Butch and Craig, Don Suntrup’s children, are partners in Suntrup Nissan/Volkswagen, Suntrup Kia South and Suntrup Hyundai in South County, and BMW of West St Louis. According to Craig Suntrup, “All the Suntrup’s started early in the business, beginning at about age 12, and working ‘grunt jobs’ at the dealerships–washing cars, cleaning parts, and painting the walls.”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,522 reviews
May 19, 2020
Brian is always so welcoming every time I come in. He is very informative when I am asking him questions. Always look forward to coming in because of great customer service. very informative when I am asking him questions. Always look forward to coming in because of great customer service. More
by Danielle
Helpful May 19, 2020
I just bought a car here ( the third car we have purchased here) and as always had a grwat experience. Actually was quite comforting. There is no better service anywhere. They really take good care purchased here) and as always had a grwat experience. Actually was quite comforting. There is no better service anywhere. They really take good care of there customers. Service department is friendly and very considerate of the people’s time.the sale person i had this time was Chris Irving. He made the while thing actually fun and no stress. He is really a easy guy to speak to and ask any questions. Thank you Chris I got a car i really love. Go see Chris if you want a good deal. More
by lakesbarry
May 17, 2020
Great guy to work with. He made everything easy and fast!!! Our car was sitting out front waiting for us when we pulled in. Great customer service. Love our new Kia! fast!!! Our car was sitting out front waiting for us when we pulled in. Great customer service. Love our new Kia! More
by lviehm
Employees Worked With
Arick Heffner
May 17, 2020
My salesman, Brian, was great! He was very friendly, knowledgeable about the vehicle I wanted, and answered all the questions I had about my purchase. Brian did his best to make sure my experience was s knowledgeable about the vehicle I wanted, and answered all the questions I had about my purchase. Brian did his best to make sure my experience was smooth and done in a timely manner. More
by sunflowers229
Employees Worked With
Brian Hampe
May 17, 2020
Great service We are a same sex couple and sometimes that can cause issues but we never felt judged or were treated differently than anyone else. Dan was super help We are a same sex couple and sometimes that can cause issues but we never felt judged or were treated differently than anyone else. Dan was super helpful and listened to what we were looking for in a car and delivered just that, the car of our dreams! We will definitely be back for future car purchases! More
by emurphy85
Employees Worked With
Dan Mann
May 15, 2020
Friendly staff Everyone I have contacted or who has contacted me has been very friendly and helpful. They contacted me to ensure all my questions have been answered Everyone I have contacted or who has contacted me has been very friendly and helpful. They contacted me to ensure all my questions have been answered. More
by mathgeekmomma
May 15, 2020
Everyone at Suntrup Kia are Amazing! So helpful and happy all the time! Moe is such a gem! He is so patient and welcoming with the whole process, it's like you are purchasing the vehicle from the comfort of all the time! Moe is such a gem! He is so patient and welcoming with the whole process, it's like you are purchasing the vehicle from the comfort of your own home. Thanks to everyone at Suntrup Kia for all the help! More
by AF
Employees Worked With
May 15, 2020
One of the worst dealerships I am ever dealt with and I have bought over a dozen cars from dealerships. First when i went to buy my car November 2018 they sold it to me it didn't have a title for it an have bought over a dozen cars from dealerships. First when i went to buy my car November 2018 they sold it to me it didn't have a title for it and then lied to me for the next month about it and just kept blowing me off. Then a little over a year later I trade the vehicle off at Suntrup Hyundai. They filled out the form to cancel my gap insurance and was told that I was going to get a refund. About a month had passed so I called my gap insurance company to find out what the status was and they said it had been canceled for almost a month and that the dealership I bought the car from was going to issue me a refund. So I called Suntrup Kia and spoke with the finance guy and said I was trying to find out the status and that gap insurance company told me that they owed me a refund. The finance guy went off on me and started lecturing me saying that they are not going to issue me a refund it is not their job that the insurance company will do it. I tried explaining to the guy what the insurance company told me but all he was doing was being rude on the phone. The sales staff was very friendly but finance department and the sales manager and finance manager very rude and disrespectful. More
by Robarmyman
Employees Worked With
Finace, Finance manager, Daren Barnes, Matt Lepp
May 14, 2020
Brian was so great, it was my first time buying a car and I felt like I could completely trust him to be transparent, trustworthy and helpful. I could tell he was in it to help me, not for the commission. Al I felt like I could completely trust him to be transparent, trustworthy and helpful. I could tell he was in it to help me, not for the commission. Always ask for Brian Hampe!!!! More
by Emckeever76
Employees Worked With
Brian Hampe
May 13, 2020
Walter made the buying experience incredibly easy. I had a great experience with Walter. He made the buying experience incredibly easy. I would recommend anyone looking for a new Kia in the Saint Louis I had a great experience with Walter. He made the buying experience incredibly easy. I would recommend anyone looking for a new Kia in the Saint Louis market to give him a call! More
by curtis rozenboom
Employees Worked With
Walter Brown
