Suntrup Nissan

We received a good price on the car. However, to get to the final price a rebate was used that we were not aware of. This rebate was for $750 or 3.99% financing. So, the decision was However, to get to the final price a rebate was used that we were not aware of. This rebate was for $750 or 3.99% financing. So, the decision was made for us to use the $750 versus the 3.99% which actually cost more money. This was determined in the finance office while completed the loan paperwork which came back at 8.82% for a credit score over 800. They did come back a day later & dropped the rate to 6.82%. This was nice - but trust was lost and the deal was not nearly as good as it could have been. Rather disappointed & probably our last dealing with Suntrup. They don’t have a great reputation & I’m seeing why. More

Went in to look at a car a saw online. Brian greeted us immediately and brought the car up. Test drove it. He made sure I got what I wanted for my trade in. He was amazing to work with. Ji Brian greeted us immediately and brought the car up. Test drove it. He made sure I got what I wanted for my trade in. He was amazing to work with. Jill was also fabulous More

Catherine is a very knowledgeable, sociable, friendly, and thorough sales person. She made the purchasing process easy and rapid. and thorough sales person. She made the purchasing process easy and rapid. More

Fast, friendly, courteous, professional, the best experience I've had ever at any dealership in 40 years experience I've had ever at any dealership in 40 years More

I so appreciate the care, attention, and extra time spent helping to make sure that I had everything I needed, at a good rate that benefited me – and was overjoyed to be able to leave within an hour with my helping to make sure that I had everything I needed, at a good rate that benefited me – and was overjoyed to be able to leave within an hour with my car! Thank you so much More

Meghan was very helpful and quickly found us exactly what we were looking. The whole experience was smooth! Super great and knowledge lady. Best conversation and I was well informed! Thank you so much for th we were looking. The whole experience was smooth! Super great and knowledge lady. Best conversation and I was well informed! Thank you so much for the friendly conversation and professional work! More

Salesman Brian exceeded my expectations, and went over and beyond to make sure I got the vehicle I wanted. I didn't feel pressured during my experience. and beyond to make sure I got the vehicle I wanted. I didn't feel pressured during my experience. More

Good experience The Service I received at Sunset Ford was outstanding. I highly recommend it. outstanding. I highly recommend it. More

Good service. Friendly. Straight forward. The people at the dealership were very helpful and friendly. Friendly. Straight forward. The people at the dealership were very helpful and friendly. More

I was treated like family. Dylan and Jill were fantastic. Jill recognizes me every time I’m there. She is always friendly. Thank you Dylan and Jill were fantastic. Jill recognizes me every time I’m there. She is always friendly. Thank you More