Suntrup Nissan

We had a wonderful experience purchasing our new car from Beth! She was friendly, knowledgeable, and incredibly helpful throughout the entire process. Beth took the time to answer all our questions, made su Beth! She was friendly, knowledgeable, and incredibly helpful throughout the entire process. Beth took the time to answer all our questions, made sure we felt comfortable with our decision, and never made us feel pressured or rushed. John in the finance department was awesome as well! He clearly explained everything, answered our questions, and made the paperwork and financing process smooth and stress-free. Together, Beth and John made the entire experience each and enjoyable. We truly appreciate their patience, honesty, and outstanding customer service. If you're looking for a new vehicle, we highly recommend working with them--you'll be in great hands! More

Incredible Super helpful and willing to go above and beyond Beth was really knowledgeable about car beyond Beth was really knowledgeable about car More

Effective and efficient Meghan was busy but cared a lot about making sure we had what we needed. John was the person who completed the sale. about making sure we had what we needed. John was the person who completed the sale. More

She was fun to work with. Will go to her again. She is AWESOME!! The BEST Sale rep i ever worked with.???? Will go to her again. She is AWESOME!! The BEST Sale rep i ever worked with.???? More

Fair pricing, no pressure, friendly service Paperwork was completed quickly and questions were answered and easily understood completed quickly and questions were answered and easily understood More

Very good at communicating with me on the car,the sale and the whole process from beginning to end. and the whole process from beginning to end. More

Klaus was very professional to work with and if he did not have an answer, he took the time to talk to the correct person and came back to me with an answer in a timely manner. Ermin and Klaus work clo not have an answer, he took the time to talk to the correct person and came back to me with an answer in a timely manner. Ermin and Klaus work closely together - listened to my questions and allowed me the time to make a great decision on the car that was right for me. I will recommend the Suntrup dealership but especially the team that I worked with. Klaus has even followed up with an email at 30 days to check if I had any questions. Great Work! Thank you! More

Very enthusiastic, respectful, answered all the questions in a way that was understandable and I/we felt very comfortable. in a way that was understandable and I/we felt very comfortable. More

Awesome and not pushy Adam was straight to the point and listened to my financial needs and wants for my purchase. listened to my financial needs and wants for my purchase. More

Well, it is a car dealership. Our experience was fairly painless. The personnel were generally helpful, informative. Compared to other dealers where we looked where the level of d Our experience was fairly painless. The personnel were generally helpful, informative. Compared to other dealers where we looked where the level of dishonesty was astounding, Suntrup seemed quite honest. There were some confusions and differing sets of information regarding warranty, also something that might be wrong with the vehicle that I purchased, mileage for warranty, check up dates - between the sales department and the service department. As well, we were not informed until the signing that the vehicle’s title was to be a delayed title. We are hoping it arrives within 30 days to pay the state tax. Shopping for a car is not experience we enjoy, but after deciding on a particular make and model, Suntrup was very good for us. They were much more straightforward than many other dealers. As well, I have taken a previous car to the service department there and found them to be quite helpful and caring, informative. Our sales people were Meghan, and Adam. More