Katherine Kramer

Suntrup Nissan responded

We understand how frustrating it is to be dealing with electrical and Bluetooth issues so soon. Katherine and Steve will continue working with the service team to help get everything addressed, and we appreciate your patience while we work through it for you.

Suntrup Nissan responded

Katherine is a great part of the Suntrup Nissan team, and it’s wonderful to see her and the rest of the staff recognized for creating such a positive experience! We appreciate you taking the time to share this and hope your vehicle is treating you well!

Suntrup Nissan responded

We’re grateful you had such a great experience with Katherine and that you already know she’ll be your go-to the next time you’re in the market. Thank you for taking the time to share your experience!

Suntrup Nissan responded

We appreciate you sharing your feedback. We’re glad you had a good experience overall, and we’re sorry the vehicle wasn’t detailed as well as it should have been. Since this was a pre-owned vehicle, manuals don’t always come with the vehicle. We’d be happy to make sure the detailing issue is addressed if you would like to bring it back in for a re-cleaning. We hope you are loving your vehicle!

Suntrup Nissan responded

We really appreciate you sharing this! It’s great to hear the whole team made the process easy and enjoyable from start to finish. We hope you’re loving your new vehicle!

Suntrup Nissan responded

Thank you for sharing your experience! We're glad to hear our team made the process easy, stress free, and comfortable from beginning to end. Providing a no pressure experience while taking great care of our customers is something we value, and we appreciate you choosing Suntrup Nissan!

Suntrup Nissan responded

Thank you for your kind words! We're so glad we could make your first dealership purchase a positive experience. It means a lot to hear that our team's patience and support earned your trust, and we're honored to have gained a long-term customer. We appreciate you choosing Suntrup Nissan and look forward to seeing you again!

Suntrup Nissan responded

Thank you for your kind review! We’re glad Katherine was able to help you find the right vehicle and that you’re happy with your experience. We appreciate your recommendation and support and hope you are loving your Pilot!

Suntrup Nissan responded

Thank you for your wonderful review! We're so happy to hear that Catherine's knowledge, friendliness, and attention to detail made your purchase easy and efficient. We'll be sure to share your kind words with her. We appreciate your business and hope you enjoy your new vehicle!

Suntrup Nissan responded

Thank you for the kind feedback! We’re glad Katherine and Jill made the process smooth and stress-free for you. It’s also great to hear our follow-up after the sale has been helpful. We appreciate your business and look forward to working with you again!