
Suntrup Nissan
St. Louis, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 10:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Super friendly and helpful. Knowledgeable about the cars and services offered. I always enjoy doing business with Suntrup. Will continue to use them in the future Knowledgeable about the cars and services offered. I always enjoy doing business with Suntrup. Will continue to use them in the future More
I just want to thank Will and Steve for making this happen for me I really appreciate it they worked with you and give you the best deals that you can afford I love my car and Will have great communi happen for me I really appreciate it they worked with you and give you the best deals that you can afford I love my car and Will have great communication as well thank you again guys I left with happy tears 🥹 More
Bought my car from Brian. Couldn't be happier! He knew I was nervous and did not take advantage of that. Came in on his day off to finish up the sale! I have let everyone Couldn't be happier! He knew I was nervous and did not take advantage of that. Came in on his day off to finish up the sale! I have let everyone know about the service I got from him and Jill in finance! What a team they are. Thank you for everything you two did for me. More
Great experience. Brian made the process fast and easy. Highly recommend. Look forward to doing business with this company and Brian in the future. Brian made the process fast and easy. Highly recommend. Look forward to doing business with this company and Brian in the future. More
Bought my first car and Adel sold me my vehicle. He was incredibly helpful, knowledgeable and listened to everything I had to say and all questions I needed to ask. He is very personable and kind, n He was incredibly helpful, knowledgeable and listened to everything I had to say and all questions I needed to ask. He is very personable and kind, not to mention, very funny. I had such a wonderful experience and would recommend Adel and Suntrup to anyone who is looking into buying a car. Thank you guys so much! More
This was the smoothest and most straightforward dealership interaction I've ever had. thanks Brian and Joe! dealership interaction I've ever had. thanks Brian and Joe! More
Experience was good. Sent a message expressing interest in a lease and recieved a response quickly. Had the car by the end of the day. Adel was friendly and not pushy Sent a message expressing interest in a lease and recieved a response quickly. Had the car by the end of the day. Adel was friendly and not pushy More
Adel was super friendly and helpful- willing to go the extra mile to make sure I purchased the right vehicle. He stayed in touch with me and even sent a video when my new car was ready. Highly recommen extra mile to make sure I purchased the right vehicle. He stayed in touch with me and even sent a video when my new car was ready. Highly recommend him and the great team at Suntrup. They are a fun group of people to work with. More
Service staff can't diagnose the problem & keep sending be back without resolution. From the day I have purchased my Nissan Rogue 2018, I have had a wide range of issues with the radio/rare view camera an be back without resolution. From the day I have purchased my Nissan Rogue 2018, I have had a wide range of issues with the radio/rare view camera and any other connected sensors. The rear-view camera freezes when I am backing out of a space and it appears as though there is no car behind me while the camera is simply frozen. I almost hit someone twice. The radio keeps turning itself off. I will have my GPS pulled up on screen driving on the highway and everything just shuts off, no screen, no sound. The radio also switches between channels, between output, switching to CD, back to radio and shutting off consistently. I keep calling, bringing my car, even leaving it overnight so they can check and find out what is wrong, but I am only told how much I need to pay for the test, diagnosis and the work that was never performed. Every time I come to pick up my car I am told they could not find anything. Last year when I came to ick up my car, they told me they couldn't find anything wrong with my car. I had the paperwork in my hand for a recall on my car and they told me they couldn't find any specific recall on my specific car. Then as I went outside and the person brought my car around for me, I asked him if he saw it. He responded, "What? The camera freezing? Yeah, I saw it". I begged him to go inside with me and tell the supervisor and he said "Ma’am, I don't want to lose my job". In fact, when I called to tell them again about the issues I was having to schedule service, the lady told me just that day I was the third person calling for the same issue. So, this year again I brought the car, giving it one last chance, and although the person at service was more respectful and attempted everything he could to not overcharge me for something that was not my fault, I again came back to pick up my car with zero results! Nothing. They cannot find anything wrong with my car. Moreover, the person who brought my car around, had not placed a protective paper on the seat and I stepped into my car which felt so dirty and I couldn't breath, I had to open all the windows because of the unbearable smell of smoke/cigarettes. This is absolutely unacceptable. I will never return there, I will never by another car there, I will never recommend anyone going to Nissan Suntrup ever. When you do a simple search on google, you disocver that not only there has been a recall on Nissan Rogue, but most drivers report having issues with the same things that I have been trying to prove to them that I am encountering and service pretend like they have no idea what I am talking about. More