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Suntrup Nissan - Service Center

St Louis, MO

4.5
880 Reviews
Call Service Center (314) 275-0227

880 Reviews of Suntrup Nissan - Service Center

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March 06, 2024

Scott is always so professional and kind to his customers. I really appreciate how he takes my concerns seriously and goes above and beyond to make sure everything is done correctly. More

by CGC611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

Suntrup Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 06, 2024

This is Jack Faris from Enterprise, thanks for doing the service so fast. Hahah dhhs More

by jack.faris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Koch
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Mar 07, 2024 -

Suntrup Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Suntrup Nissan are glad to have you as a customer.

March 06, 2024

I really like the video sent of the vehicle inspection. That is an "exceptional" feature of the service at this dealership. More

by jclancy1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Hutchinson
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March 06, 2024

The staff- especially Ryan was extremely accommodating for me and my kids. I love coming here for my services because I know the staff will go above and beyond! More

by sgoers55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

Suntrup Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 04, 2024

Fast and convenient service. Received a thorough follow up video after the service was completed. More

by j.clodius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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March 02, 2024

From finding a car, financing, and any services I have had done it has been great! More

by bridget.cronin
Recommend Dealer
Yes
Employees Worked With
Jill Schellhase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Delgado
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Mar 07, 2024 -

Suntrup Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Suntrup Nissan are glad to have you as a customer.

March 02, 2024

The facility was professional, and quick, the service in individual that I was working with was very informative and very helpful. I will continue to recommend your facility. More

by jillyknippa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
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March 01, 2024

Only negative I would say is the lady at the cashier window was not personable at all.. you were just another transaction to her. When working a customer service job I believe you should at least be fri More

by Mae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2024 -

Suntrup Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 01, 2024

Always a pleasure and treated with respect and courtesy, by service. Great dealership to work with. More

by USMC1882
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thoele
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Suntrup Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you. Please do not hesitate to let us know. We are always happy to help!

March 01, 2024

I am dissapointed that it took over 2 hours to get an oil change done even though I had an appointment scheduled. More

by azizkadric0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Doug Koch
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