Suntrup Nissan - Service Center

very clean and quick with the service. Very nice staff, especially ryan thoele, he was very helpful and made sure that everything was done the way i wanted. Very nice staff, especially ryan thoele, he was very helpful and made sure that everything was done the way i wanted. More

I have been pleased with the customer service and the handling of my new car. handling of my new car. More

I had the oil changed in my Titan. For some reason, the tire pressure was reduced to 34 psi in all four tires. It was 39 when I brought it in. I know it was changed because the dash For some reason, the tire pressure was reduced to 34 psi in all four tires. It was 39 when I brought it in. I know it was changed because the dash tire display screen was up when I got my truck back from the dealership. When I got home, I checked the tire psi sticker on my door frame. Yup, tire pressure should never have been changed. Luckily I have a compressor and was able to make the adjustments at home (but I never should have had to). Also, my service ticket stated that 5W-30 oil was used (the third oil change in a row it has been like this on my service receipt). I get it, full synthetic was probably used, but why print this on the receipt? Putting the correct oil used on the receipt would help ensure peace of mind, in my opinion. More

I was in and out in a great timely manner & it didn’t cost an arm & a leg cost an arm & a leg More

Suntrup Nissan kept me informed on my work performed and gave video of work done gave video of work done More

I was interested in a new car and I found that Adrian was a very knowledgeable and helpful salesman in getting me what I wanted. He searched your inventory and the new cars Coming into your dealership He s a very knowledgeable and helpful salesman in getting me what I wanted. He searched your inventory and the new cars Coming into your dealership He set up the appointment with me and my daughter to look at the new Nissan Kicks. I sincerely appreciated the fact that he did not keep trying to sell me something I would not want. I purchased my Kia Soul from your dealership and I wanted something similar. Adrian was so dedicated to making sure me, as the customer, was happy with the cars he selected to show me. Adrian made me feel secure with your dealership and I truly knew I could trust what he told me about your company and the cars you sell. I am confident that when I need another car, I will contact Adrain again and purchase from him. My daughter was also looking to trade in her car and we will call Adrain again for that purchase. We are telling everyone to go to Suntrip Nissan and ask for him. He did a fantastic job for me and I am extremely happy with my purchase. More

Scott was super helpful. Suntrup VW is the only place I bring my car for maintenance. I appreciate the email and text updates as well. 10/10 Suntrup VW is the only place I bring my car for maintenance. I appreciate the email and text updates as well. 10/10 More

Customer service was great! What would make this experience even better is if they would vacuum the car while it is getting serviced. Almost every other dealer I have had oil ch What would make this experience even better is if they would vacuum the car while it is getting serviced. Almost every other dealer I have had oil changes at provides this service free of charge. More

They were polite and checked on me in the waiting area. Also informed me I was about due for a battery but didn't push me to get it right then. I was also informed about a couple of recalls on my car and t Also informed me I was about due for a battery but didn't push me to get it right then. I was also informed about a couple of recalls on my car and that I bring my car by and have that taken care of! More