Suntrup Volkswagen

Jetta Great service and help getting me out of a lease and into a new Jetta. Very satisfied with Kenan V. He worked hard and listened to me. Great service and help getting me out of a lease and into a new Jetta. Very satisfied with Kenan V. He worked hard and listened to me. More

Satisfied overall Bottom line up front, I am positive I received a good deal on my recent purchase. Total time at the dealership ~2:30 in 2 days. I asked for more i Bottom line up front, I am positive I received a good deal on my recent purchase. Total time at the dealership ~2:30 in 2 days. I asked for more information on a model (w/ manual and DSG auto) and I received a call right away from the Manager, Beau, and the dealership set up an appointment for test drive. Unfortunately, the model with manual tranny wasn't available at the dealership, but had a similar model that I could test. I ended up buying the DSG auto after driving both back to back. Blaze ensured I had plenty of time to test both vehicles. He appeared to know more details about the car compared to other dealerships I had previously visited. The vehicle with the color I wanted wasn't ready on the first visit (Saturday), but was ready by Monday. That was ok since I had to bring my spouse with me anyway. Finances were a bit tricky and didn't receive the best APR on financing since we qualified for college grad cash back ($500) that required VW financing a fairly high percentage rate. I wish I knew this before we started, but not sure if I would have made a different choice. Sean was helpful in explaining the different financing/rate variations. It took just about 10 days to receive the documents I needed for the vehicle registration. I'm a resident of another state and the over-the-mail registration likely will take a few weeks, but Blaze offered to help with a dealer tag if necessary, so I'm confident there won't be any issues. Overall, I'm very happy with the purchase and would recommend the dealership to coworkers. Thanks, Blaze, and staff at Suntrup VW! More

True Professional Just wanted to leave a quick note about Blaze. I had been shopping for a new Jetta lease deal and found an amazing deal at another dealer. He warned Just wanted to leave a quick note about Blaze. I had been shopping for a new Jetta lease deal and found an amazing deal at another dealer. He warned me it was too good to be true (it was) and offered to help me along the way. I ended up still going with the other dealer, but Blaze actually helped me to ask the right questions to them. That is true honor and professionalism and I commend him greatly for that. Anyone would be wise to go to him and never trust a word from Dean Team VW. Thank you very kindly for your help Blaze. More

New SUV Purchase Just got home with my new Tiguan SEL. Totally amazed at how nice and professional Blaze was throughout the process. He was extremely patient as well. Just got home with my new Tiguan SEL. Totally amazed at how nice and professional Blaze was throughout the process. He was extremely patient as well. Everyone in the dealership made sure we were helped and taken care of. Sean in finance was great as well getting us in and out quickly. Defintely recommend this dealership to any and all looking for a new Volkswagen. More

First New Car! Due to an unexpected change in offices, I needed to get a car. Madeline worked with me for 4 hours to get the best possible deal for me to lease a 201 Due to an unexpected change in offices, I needed to get a car. Madeline worked with me for 4 hours to get the best possible deal for me to lease a 2017 Jetta SE. She was extremely professional, but also was personal in the sense that I didn't feel she was trying to sell me on anything. She was simply trying to help me get a car that worked best for me! More

Excellent customer service 2015 Passat totaled - knew I wanted another - Adam was fantastic, no-nonsense and easy to work with. I highly recommend Adam and the team at Suntrup 2015 Passat totaled - knew I wanted another - Adam was fantastic, no-nonsense and easy to work with. I highly recommend Adam and the team at Suntrup Volkswagen. Brian next door did the financing paper work and was also great - felt very confident that these folks understand how to do car sales and understand what people want during the experience. I will most certainly go back because they are great at what they do! More