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Suntrup Volkswagen
St. Louis, MO
1,678 Reviews
Welcome to Suntrup VW. We are conveniently located in South County on S. Lindbergh Blvd., between I-55 and Tesson Ferry. Suntrup VW has been ranked the #1 volume VW dealer for 9 years.
What makes us different?
We offer a Lifetime Powertrain Warranty with every new VW purchase!
We offer $1,000 price protection to ensure you always get the best deal.
We have night time service hours and free car washes for the life of your vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday Closed
Sunday Closed
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Showing 1,678 reviews
December 30, 2023
We were very happy with our experience at Suntrup with Brandon. He was extremely patient, kind, and helpful with questions we asked while looking at different cars. He was knowledgeable about the Atlas we Brandon. He was extremely patient, kind, and helpful with questions we asked while looking at different cars. He was knowledgeable about the Atlas we were looking at and made sure the car was perfect before we drove away. We are very happy with our car and would buy from Brandon again! More
by Judyglaser
December 29, 2023
Aj Alshati was extremely professional and non pushy. I personally have purchased over 20 cars from dealerships over the years and this was the first time I have felt as if my business was appreciated. I personally have purchased over 20 cars from dealerships over the years and this was the first time I have felt as if my business was appreciated. AJ was helpful and insightful. He showed options on vehicles that fit our specific want. He is a very popular sales rep who had 2-3 customers there on each of my 3 visits and he was polite and was able to assist all without making anyone wait for a long period. If you are looking for a Sales Rep that truly shows a customer and dealership a win/win scenario, I highly recommend you visit Suntrup Volkswagen and ask for AJ by name. More
by aandrescavage
Employees Worked With
December 29, 2023
Hi, from the time we inquired about an atlas we have had a great experience. AJ is the best at what he does he made sure we were taken care of , whenever we need to get ahold of him he was there . Ryan& Guy a great experience. AJ is the best at what he does he made sure we were taken care of , whenever we need to get ahold of him he was there . Ryan& Guy were amazing and made sure we got the best deal for our trade in and the new vehicle. I will recommend Aj and VW SUNTRUP team to all of my family and friends . Thank you guys for all the help and everything you did for us! More
by Belma.gobeljic
December 29, 2023
Blaze, Wade and Guy helped us with our car purchase. All three were very nice and helpful. We went at the end of the year making it extremely busy. They were organized, efficient and gave us the help we All three were very nice and helpful. We went at the end of the year making it extremely busy. They were organized, efficient and gave us the help we needed even with lots of customers. Thanks again! I would recommend them to friends or family. More
by abigailkluesner
December 29, 2023
Blaze is great to work with! I’ve leased three cars from him now and each time was a breeze. Knowledgeable and answers all questions! Goes above and beyond to make sure you’re ha I’ve leased three cars from him now and each time was a breeze. Knowledgeable and answers all questions! Goes above and beyond to make sure you’re happy. More
by Mtenney
Employees Worked With
December 16, 2023
We had the best experience with Ryan, and the rest of the workers at Suntrup Volkswagen! They made it easy, fast, and was super friendly. Definitely recommend working with this dealership!! We absolutely lo workers at Suntrup Volkswagen! They made it easy, fast, and was super friendly. Definitely recommend working with this dealership!! We absolutely love our new vehicle also!! More
by April
Employees Worked With
The man working in finance dept was also amazing!! , Ryan Merklin
December 11, 2023
I'm over all pleased with purchasing a car from this dealer. AJ was great. Very personable and easy going. I searched high and low for this specific car and I ended up really liking it even though I did dealer. AJ was great. Very personable and easy going. I searched high and low for this specific car and I ended up really liking it even though I didn't think I would. But the dealer listed it for sale before reconditioning and I was unaware of the time it took to prep this for handover to it's new owner. But the bottom line is they didn't cut corners, fixed quite a few things in the inspection and reconditioning process to include an expensive component!!! Like I said, overall, it was a good experience, just a little better communication about the reconditioning process would have been helpful and less stressful for me. Regardless, AJ handled the situation like a pro and kept in communication with me and followed through at every request. Thank AJ!! More
by James George
Employees Worked With
December 09, 2023
Very disappointed. We were told that the timing belt had been recently replaced and found paperwork that states otherwise and also can see visually that it has not been We were told that the timing belt had been recently replaced and found paperwork that states otherwise and also can see visually that it has not been replaced. When I brought this up to the sales guy, the response was "I talked to my manager and if service didn't replace the timing belt it didn't need to be replaced. The previous owner may have refused to do it at the place they got it quoted at and then took it somewhere else to be replaced. We do everything we can to keep our good reputation and selling cars that are not road worthy would only hurt that reputation." Well, it needs to be replaced and now is our responsibility. Also, for a detailed cleaning, they really lack in detail. There were still dead bugs in the back window area, trash in the console and just dirt everywhere. Especially under the hood. This experience has drastically changed our opinion on Suntrup. Never again. I do have pictures to back up this info. And, no, I don't need someone from Suntrup reaching out to me unless they are going to pay for the timing belt parts we now had to buy. We surely would never bring this car back to them for any work as they lied to us about the timing belt and we now cannot trust them. Also, the inside of the dealership is dirty. There was trash, dirt and dust in between the furniture and on the walls by the coffee station. More
by Jen81
Employees Worked With
Drew Prewett
