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Suntrup Volkswagen
St. Louis, MO
1,670 Reviews
Welcome to Suntrup VW. We are conveniently located in South County on S. Lindbergh Blvd., between I-55 and Tesson Ferry. Suntrup VW has been ranked the #1 volume VW dealer for 9 years.
What makes us different?
We offer a Lifetime Powertrain Warranty with every new VW purchase!
We offer $1,000 price protection to ensure you always get the best deal.
We have night time service hours and free car washes for the life of your vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday Closed
Sunday Closed
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Showing 1,670 reviews
December 09, 2023
Very disappointed. We were told that the timing belt had been recently replaced and found paperwork that states otherwise and also can see visually that it has not been We were told that the timing belt had been recently replaced and found paperwork that states otherwise and also can see visually that it has not been replaced. When I brought this up to the sales guy, the response was "I talked to my manager and if service didn't replace the timing belt it didn't need to be replaced. The previous owner may have refused to do it at the place they got it quoted at and then took it somewhere else to be replaced. We do everything we can to keep our good reputation and selling cars that are not road worthy would only hurt that reputation." Well, it needs to be replaced and now is our responsibility. Also, for a detailed cleaning, they really lack in detail. There were still dead bugs in the back window area, trash in the console and just dirt everywhere. Especially under the hood. This experience has drastically changed our opinion on Suntrup. Never again. I do have pictures to back up this info. And, no, I don't need someone from Suntrup reaching out to me unless they are going to pay for the timing belt parts we now had to buy. We surely would never bring this car back to them for any work as they lied to us about the timing belt and we now cannot trust them. Also, the inside of the dealership is dirty. There was trash, dirt and dust in between the furniture and on the walls by the coffee station. More
by Jen81
Employees Worked With
Drew Prewett
December 06, 2023
Everyone was great! Kai was very knowledgeable and it was a pleasure working with him. Kai was very knowledgeable and it was a pleasure working with him. More
by michellelikert
November 29, 2023
Brandon was great to work with - honest and transparent during negotiations. Once the deal was done, he actually hand-washed the vehicle because the car wash was shut down. I appreciate the grind. Proc during negotiations. Once the deal was done, he actually hand-washed the vehicle because the car wash was shut down. I appreciate the grind. Processes could be updated within the dealership. Less back and forth “let me talk to my manager” would be much less cumbersome and frustrating. More
by JS
Employees Worked With
November 25, 2023
Blaze was prompt in reaching out to me once I completed an online quote. I was in/out very quickly. Guy was super helpful as well and made me feel at ease and provided options for me. an online quote. I was in/out very quickly. Guy was super helpful as well and made me feel at ease and provided options for me. More
by Ivethe kenkel
November 23, 2023
I had a very good experience with both the sales staff and the finance department. The explained things in a manner that was easy to understand and I got the car I was looking for. I definitely recommend and the finance department. The explained things in a manner that was easy to understand and I got the car I was looking for. I definitely recommend buying a car here. More
by Stephan G
Employees Worked With
Ryan Merklin
November 21, 2023
Brandon was amazing to work with! He helped me buy my very first car. Every question I had he gave me an answer to. I had the most amazing experience would definitely recommend! He helped me buy my very first car. Every question I had he gave me an answer to. I had the most amazing experience would definitely recommend! More
by Mallorybradley670
Employees Worked With
November 18, 2023
I had a great new car-buying experience at Suntrup. Their car availability beat out the rest of the dealerships in the area and Brandon helped me find exactly what I was looking for. He was a joy to wo Their car availability beat out the rest of the dealerships in the area and Brandon helped me find exactly what I was looking for. He was a joy to work with, was very knowledgeable about all the vehicles there, and answered every question I had about my new car, as well as other options I had. I would definitely buy my next car at Suntrup and hopefully get to work with Brandon again. More
by Haris F
November 18, 2023
Very welcoming and knowledgeable staff, couldn’t have asked for a better car buying experience. Would definitely recommend! asked for a better car buying experience. Would definitely recommend! More
by msauer1983
