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Suntrup Volkswagen
St. Louis, MO
1,687 Reviews
Welcome to Suntrup VW. We are conveniently located in South County on S. Lindbergh Blvd., between I-55 and Tesson Ferry. Suntrup VW has been ranked the #1 volume VW dealer for 9 years.
What makes us different?
We offer a Lifetime Powertrain Warranty with every new VW purchase!
We offer $1,000 price protection to ensure you always get the best deal.
We have night time service hours and free car washes for the life of your vehicle.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday Closed
Sunday Closed
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Showing 1,687 reviews
August 08, 2022
Friendly and easier to deal with than most dealerships. Late hours helpful. Will recommend in future. Late hours helpful. Will recommend in future. More
by Gerridyer
August 08, 2022
Excellent customer service and care. Blaze and Stacey were nothing short of wonderful and patient with us. We are so grateful to them for making this process the most painless dealership Blaze and Stacey were nothing short of wonderful and patient with us. We are so grateful to them for making this process the most painless dealership experience we have ever had. In and out in under 3 hours. Thank you Blaze and Stacey! More
by Zimmerman2022
August 04, 2022
The dealership is clean and staffed with a friendly bunch of guys eager to help anyone they can. of guys eager to help anyone they can. More
by jcrites
August 04, 2022
AJ was such a pleasure to work with no sales pressure what so ever. I would highly recommend him if you are heading to Suntrup Volkswagen. what so ever. I would highly recommend him if you are heading to Suntrup Volkswagen. More
by dthieret2001
Employees Worked With
August 04, 2022
The experience of finding a vehicle itself was great, my salesman was knowledgable and really worked to find me a vehicle I love. They were accommodating with my situation. However, ever since driving off t salesman was knowledgable and really worked to find me a vehicle I love. They were accommodating with my situation. However, ever since driving off the lot I have had nothing but issues regarding my paperwork and loan payments. First, my paperwork had to be changed not once, but TWICE and needed an affidavit because the wrong name was on all of my paperwork. The first time, I understand. Mistakes happen and I had no issue going back to the dealership. Second time? The legal paperwork for my title was completely incorrect. It was a huge inconvenience for me and very frustrating. I went to the dealership and my salesman just shrugged me off to go to finance. Since this was a used car, I asked about paperwork for my loan and how I would receive it/to make payments at the time of sale. I was told if the paperwork did not arrive on time, the dealership would make the payment to me and I would owe them. Come to find out when I called the bank for my loan, the dealership is supposed to provide those, and my payment was 14 DAYS LATE. I almost accrued late fees and would have never known unless I called, and I'm sure the dealership would have done nothing to assist. The loan officer on the other end of the bank said and I quote "that's a new one, how would they even do that?". I regret that I already wrote a glowing review about my experience, because I would take almost all of it back except for how wonderful my salesperson was. I will not be returning here for a vehicle or any service in the future, and I know of others who have had the same experience that say the same. More
by allyjtroiano
Employees Worked With
August 03, 2022
I lost my car suddenly in a flood and was devastated. Bryan helped me find a car that I loved and made the process quick and easy. He was very friendly and personable Bryan helped me find a car that I loved and made the process quick and easy. He was very friendly and personable More
by Lindy_46
Employees Worked With
Bryan b
August 03, 2022
TOTALLY AWESOME EXPERIENCE AND WHAT A GREAT DEAL MY WIFE AND I RECIEVED. ZACK GAVE OUR FAMILY IT'S 30TH SALE FROM SUNTRUP SINCE 2015. AND I RECIEVED. ZACK GAVE OUR FAMILY IT'S 30TH SALE FROM SUNTRUP SINCE 2015. More
by david8869
Employees Worked With
August 03, 2022
I would like to thank Zach for his willingness to help without hesitation even when he was not involved in the process from the beginning. Great job Zach and thank you again! without hesitation even when he was not involved in the process from the beginning. Great job Zach and thank you again! More
by Andrey
Employees Worked With
