Suntrup Volkswagen - Service Center

I came in after hours and AJ was there working late. Even though he was supposed to be off and was getting ready to leave he still helped me get my car pulled into service and made sure to reach out to Even though he was supposed to be off and was getting ready to leave he still helped me get my car pulled into service and made sure to reach out to me the next day following up! More

I always have a great experience at Suntrup Volkswagen. Zach is knowledgeable and easy to work with. Zach is knowledgeable and easy to work with. More

I brought my car into the service department due to a fuel leak. The service department quoted me $600.00 to fix the leak. I declined the repair and asked a friend to look. He fixed the issue with a .24 fuel leak. The service department quoted me $600.00 to fix the leak. I declined the repair and asked a friend to look. He fixed the issue with a .24 cents clamp. I will never use Suntrup again after this rip off attempt. More

Very good experience here time and time again. Scott in service and AJ are the best Scott in service and AJ are the best More

This is the 3rd vehicle we have bought from Suntrup VW. Ryan was great all around, they gave us a great price for our trade in. But overall we are disappointed in this experience. If we were going to tr Ryan was great all around, they gave us a great price for our trade in. But overall we are disappointed in this experience. If we were going to trade in we wanted the same trim line as we had and we had mentioned that many times during this purchase. We were under the assumption that the car we got was identical, even more upgrades then the previous one. Well that is not the case. We had the "Premium R Line", and they sold us a "R Line", it is on us too that we didn't ask more questions or look into it further. The new car is still an upgrade from the previous one, but with the Aerial View Display System gone it doesn't feel like it. We were told that is something that can't be added to the car unless we went aftermarket. The other things that we didn't get that came with the premium line we can get around and live without. More

Every time I buy a car from here I get what I want what I need in my price range I'm very pleased need in my price range I'm very pleased More

It was a simple process, Brian was great as well as the rest of the team! I highly recommend them rest of the team! I highly recommend them More

Preston does an outstanding job for his customers. He delivers the best customer service. I've had problems with our new Atlas and Preston stepped up to help us get our car fixed. delivers the best customer service. I've had problems with our new Atlas and Preston stepped up to help us get our car fixed. More

Ian is professional, friendly, and accommodating. I came in for an oil change and I was worried about a part. Even though they were booked up for the day, Ian managed to address my concern and even had it f in for an oil change and I was worried about a part. Even though they were booked up for the day, Ian managed to address my concern and even had it fixed it. That meant so much to me. Thank you Ian for your prompt attention. This is why I am a repeat customer- unbeatable service to their customers. More